Startup Account Executive – Growth & Renewals

Warmada; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Stripe in Chicago is seeking an Account Executive for the Startups, Existing Business team to own renewals, upsell opportunities, and end-to-end campaigns that increase adoption of Stripe products among startups.

You will develop sales strategies, engage with product, risk, and operations to drive revenue, manage complex pricing, and build lasting relationships with technical stakeholders.

Qualifications

• 5+ years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build relationships with technical customers.
• Ability to drive and close upsell opportunities for Stripe products in long-term engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Ability and motivation to operate in an ambiguous and fast-paced environment.
• Superior verbal and written communication skills.
• Preferred: prior experience in a sales and customer-facing role at a high-growth technology company.
• Preferred: experience with Excel and SQL, or a willingness to learn.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small and medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users' pain points to propose Stripe solutions
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams

Skills

Client-facing sales

Technical ecosystem understanding

Upsell & renewals

Pricing & cost management

Cross-functional collaboration

Stakeholder management

Adaptability

Communication skills

Tools

Excel

SQL

Job description

Stripe in Chicago is seeking an Account Executive for the Startups, Existing Business team to own renewals, upsell opportunities, and end-to-end campaigns that increase adoption of Stripe products among startups.

You will develop sales strategies, engage with product, risk, and operations to drive revenue, manage complex pricing, and build lasting relationships with technical stakeholders.