Startup Account Executive - Growth & Renewals (Equity)

Stripe, Inc.; Chicago (IL); On-site; USD 191,000 - 286,000; Full time

Benefits offered by this job

Equity

Company bonus

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Wellness stipend

Job summary

Stripe, Inc. is seeking an Account Executive on the Startups, Existing Business team to drive growth and retention for Stripe customers.

You will own the full sales cycle, renewals, and upsell opportunities, collaborating with product, sales, risk, and operations to understand client needs and expand adoption of Stripe products. Ideal candidates have 5+ years in client-facing sales, a knack for technical conversations, and strong communication skills.

Qualifications

• 5+ years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build relationships with technical customers.
• Ability to drive and close upsell opportunities for Stripe products in long-term engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product.
• Own the full sales cycle from lead to close for startups and small and medium businesses.
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size.
• Identify and understand users' pain points to propose Stripe solutions.
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams.

Skills

Client-facing sales

Relationship building

Negotiation

Communication

Cross-functional collaboration

Problem-solving

Upsell/renewals

Tools

Excel

SQL

Job description

Stripe, Inc. is seeking an Account Executive on the Startups, Existing Business team to drive growth and retention for Stripe customers.

You will own the full sales cycle, renewals, and upsell opportunities, collaborating with product, sales, risk, and operations to understand client needs and expand adoption of Stripe products. Ideal candidates have 5+ years in client-facing sales, a knack for technical conversations, and strong communication skills.