Strategic Startup Account Executive

Stripe, Inc.; South San Francisco (CA); On-site; USD 120,000 - 230,000; Full time

Job summary

Stripe, Inc. is seeking an experienced Account Executive for our Startup & Grower team in South San Francisco.

You will manage renewals and drive upsells across a portfolio of startups and SMBs, collaborating with product, sales, risk, and operations to optimize adoption and revenue growth. Ideal candidates bring 8+ years in client-facing sales, strong communication, and the ability to navigate complex technical ecosystems while closing long-cycle deals.

Qualifications

• 8+ years in client-facing sales roles with a track record of renewals and upsells.
• Ability to navigate complex technical ecosystems and build relationships with technical customers.
• Experience closing long-cycle deals and driving adoption of SaaS products.
• Excellent verbal and written communication skills.
• Experience working with cross-functional teams.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue.
• Develop and implement full sales cycle strategies for driving product adoption and upsell opportunities.
• S Solve complex client needs and coordinate with product, sales, risk, and operations teams.
• Manage full sales cycle from lead to close for startups and SMBs.
• Generate leads through cold outreach, research, and territory development.
• Ensure customer satisfaction across interactions, regardless of deal size.
• Identify customer pain points to tailor Stripe solutions for each client.

Skills

Client-facing sales

Complex tech ecosystems

Upsell strategy

Communication skills

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Stripe, Inc. is seeking an experienced Account Executive for our Startup & Grower team in South San Francisco.

You will manage renewals and drive upsells across a portfolio of startups and SMBs, collaborating with product, sales, risk, and operations to optimize adoption and revenue growth. Ideal candidates bring 8+ years in client-facing sales, strong communication, and the ability to navigate complex technical ecosystems while closing long-cycle deals.