Star Service Keyholder – Retail

Colonial Group; Mesquite (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

40% off Employee Discount

Paid Sick Time

Bi-Weekly Pay with On Demand Pay Flexi

Employee Assistance Programs

Job summary

Dallas Cowboys Pro Shops in Mesquite, TX is seeking a dependable Keyholder to lead daily sales, uphold the Star Service standards, and help deliver an exceptional fan experience while driving store performance.

As a keyholder, you’ll assist the Store Manager, train new teammates, and ensure visual merchandising, cash handling, and opening/closing procedures are executed with integrity. Previous retail work and ability to stand, lift up to 30 lbs, and work nights/weekends are required.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Previous experience in a retail setting preferred.
• Able to stand for extended periods (4 hours or longer).
• Able to lift 30lbs.
• Strong communication skills.
• Equipped to troubleshoot/problem solve and remain calm in challenging situations.
• Upholds honesty and integrity in all decisions and actions.
• Demonstrates flexibility and quickly adapts to changes while maintaining high levels of productivity and effectiveness.
• Able to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Create a fun and energetic environment for fans and teammates.
• Empower teammates to use the Star Service model to provide a world-class shopping experience.
• Uphold store visual merchandising standards.
• Balance customer service with operational tasks.
• Complete opening/closing procedures.
• Assist the Store Manager with onboarding and delivering training.

Skills

Customer service

Communication skills

Stamina / endurance

Problem solving

Flexibility

Teamwork

Adaptability

Attention to detail

Education

High School Diploma or GED

Job description

Dallas Cowboys Pro Shops in Mesquite, TX is seeking a dependable Keyholder to lead daily sales, uphold the Star Service standards, and help deliver an exceptional fan experience while driving store performance.

As a keyholder, you’ll assist the Store Manager, train new teammates, and ensure visual merchandising, cash handling, and opening/closing procedures are executed with integrity. Previous retail work and ability to stand, lift up to 30 lbs, and work nights/weekends are required.