Stamford-Based Senior VIP IT End-User Support Specialist

Philip Morris International U.S.; Stamford (CT); Hybrid; USD 88,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Philip Morris International U.S. seeks a Tech End User Support Senior Specialist in Stamford, CT to provide dedicated IT support to internal VIPs, troubleshoot Windows, Mac, iPadOS and iOS devices, and stay current with technology trends.

Work is hybrid, coordinating with global IT teams, resolving complex issues, driving adoption of solutions, and supporting VIP events across locations. Salary ranges from $88,000 to $110,000 plus benefits.

Qualifications

• Bachelor's degree in Computer Science or similar preferred.
• 3+ years of business / IT experience.
• Experience in a multinational company.
• Experience in Service Management (ITIL).
• Project Management skills.
• ITIL certification or equivalent.
• Legally authorized to work in the U.S.
• Fluent in English.

Responsibilities

• Provide dedicated IT support to internal VIPs (Senior Management).
• Troubleshoot hardware and software issues on Windows, Mac OS, iPad OS, and iOS.

Skills

English fluency

Project Management

ITIL knowledge

Education

Bachelor's degree in Computer Science or similar

Job description

Philip Morris International U.S. seeks a Tech End User Support Senior Specialist in Stamford, CT to provide dedicated IT support to internal VIPs, troubleshoot Windows, Mac, iPadOS and iOS devices, and stay current with technology trends.

Work is hybrid, coordinating with global IT teams, resolving complex issues, driving adoption of solutions, and supporting VIP events across locations. Salary ranges from $88,000 to $110,000 plus benefits.