Stage-Ready General Manager — NYC Lifestyle Hotel

Moxy NYC Times Square; City of Niagara Falls (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Moxy Times Square NYC is seeking a dynamic General Manager to lead all aspects of the hotel’s operations, drive revenue, and foster a high-energy, guest-centric culture in Times Square. This role requires strong leadership, financial discipline, and a passion for the Moxy lifestyle brand.

You will manage Rooms, F&B, Sales, and Maintenance, while partnering with executives to propel growth, ensure brand standards, and deliver exceptional experiences in one of NYC’s most exciting destinations.

Qualifications

• 3+ years of General Manager experience in a lifestyle hotel.
• 3+ years of executive-level Food & Beverage management experience.
• Marriott brand experience is highly preferred.
• A bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred.
• Strong financial acumen and a proven ability to drive revenue, manage expenses, control labor, and deliver profitable results.
• A hands-on leadership style with the ability to motivate teams, develop talent, and hold people accountable.
• Excellent problem-solving, organizational, communication, and decision-making skills.
• Comfort with Microsoft Office, budgeting, forecasting, and hotel financial reporting.

Responsibilities

• Run the Show: Lead all hotel operations, including Rooms, Food & Beverage, Sales, Maintenance, and overall financial performance.
• Make the Numbers Work: Own budgets, forecasts, labor costs, expenses, and profitability.
• Bring the Moxy Vibe: Create a fun, energetic, social atmosphere that reflects the brand's personality and keeps guests coming back for more.
• Build a Team That Gets It: Recruit, coach, develop, and retain talented associates who deliver great service and bring their own personality to the guest experience.
• Own the Guest Experience: Set the tone for service, handle challenges with confidence, and make sure every guest feels the energy and excitement of Moxy.
• Lead Food & Beverage: Drive F&B quality, service, revenue, and team performance.
• Keep the Hotel Looking Sharp: Maintain brand standards for cleanliness, appearance, maintenance, and overall product quality.
• Think Like an Owner: Partner with the hotel's leadership team and company executives to identify opportunities, solve problems, and drive continuous improvement.
• Protect the Business: Oversee preventative maintenance, control expenses, manage risk, and protect the hotel's physical and financial assets.

Skills

GM experience

F&B management

Financial acumen

Leadership

Problem-solving

Communication

Microsoft Office

Education

Bachelor's in Hospitality or Business

Job description

Moxy Times Square NYC is seeking a dynamic General Manager to lead all aspects of the hotel’s operations, drive revenue, and foster a high-energy, guest-centric culture in Times Square. This role requires strong leadership, financial discipline, and a passion for the Moxy lifestyle brand.

You will manage Rooms, F&B, Sales, and Maintenance, while partnering with executives to propel growth, ensure brand standards, and deliver exceptional experiences in one of NYC’s most exciting destinations.