General Manager

Moxy NYC Times Square; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Moxy Times Square NYC is seeking a dynamic General Manager to lead all hotel operations, drive guest experiences, and deliver strong financial performance in one of the world’s most exciting destinations.

The ideal candidate has 3+ years of GM experience in a lifestyle hotel, 3+ years of executive‑level F&B management, and a track record of revenue growth, cost control, and team development in Marriott environments.

Qualifications

• 3+ years of General Manager experience in a lifestyle hotel.
• 3+ years of executive-level Food & Beverage management experience.
• Marriott brand experience is highly preferred.
• A bachelor's degree in Hospitality Management, Business Administration, or related field is strongly preferred.
• Strong financial acumen and a proven ability to drive revenue, manage expenses, control labor, and deliver profitable results.
• Hands-on leadership style with ability to motivate teams and develop talent.
• Excellent problem-solving, organizational, communication, and decision-making skills.
• Comfort with budgeting, forecasting, and hotel financial reporting.

Responsibilities

• Run the Show: Lead all hotel operations, including Rooms, Food & Beverage, Sales, Maintenance, and overall financial performance.
• Make the Numbers Work: Own budgets, forecasts, labor costs, expenses, and profitability.
• Bring the Moxy Vibe: Create a fun, energetic, social atmosphere that reflects the brand's personality and keeps guests coming back for more.
• Build a Team That Gets It: Recruit, coach, develop, and retain talented associates who deliver great service.
• Own the Guest Experience: Set the tone for service, handle challenges with confidence, and ensure memorable guest experiences.
• Lead Food & Beverage: Drive F&B quality, service, revenue, and team performance.
• Keep the Hotel Looking Sharp: Maintain brand standards for cleanliness, appearance, maintenance, and product quality.
• Think Like an Owner: Partner with leadership to identify opportunities and drive improvement.
• Protect the Business: Oversee maintenance, control expenses, manage risk, and protect assets.

Skills

GM experience

F&B leadership

Marriott experience

Financial acumen

Leadership

Problem-solving

Communication

Budgeting

Education

Bachelor's degree in Hospitality/Business

Tools

Microsoft Office

Job description

General Manager – Moxy Times Square NYC

Big Energy. Bold Ideas. Your Stage Is NYC.

Times Square never slows down, and neither does Moxy. We’re looking for a dynamic, hands‑on General Manager for Moxy Times Square who knows how to run a great hotel, build an amazing team, and create the kind of guest experience people come to New York for.

Moxy is modern hospitality with a little attitude. It’s social, playful, design‑driven, and anything but traditional. We need a leader who understands the lifestyle space, loves the energy of New York City, and can balance an unforgettable guest experience with serious business results.

If you bring strong operational chops, a passion for Food & Beverage, and the personality to lead a team in one of the world's most exciting destinations, this could be your next big move.

What You'll Be Doing

• Run the Show: Lead all hotel operations, including Rooms, Food & Beverage, Sales, Maintenance, and overall financial performance.

• Make the Numbers Work: Own budgets, forecasts, labor costs, expenses, and profitability. You know how to turn strong performance into bottom‑line results.

• Bring the Moxy Vibe: Create a fun, energetic, social atmosphere that reflects the brand's personality and keeps guests coming back for more.

• Build a Team That Gets It: Recruit, coach, develop, and retain talented associates who deliver great service and bring their own personality to the guest experience.

• Own the Guest Experience: Set the tone for service, handle challenges with confidence, and make sure every guest feels the energy and excitement of Moxy.

• Lead Food & Beverage: Drive F&B quality, service, revenue, and team performance. You understand that great outlets are a major part of the lifestyle hotel experience.

• Keep the Hotel Looking Sharp: Maintain brand standards for cleanliness, appearance, maintenance, and overall product quality.

• Think Like an Owner: Partner with the hotel's leadership team and company executives to identify opportunities, solve problems, and drive continuous improvement.

• Protect the Business: Oversee preventative maintenance, control expenses, manage risk, and protect the hotel's physical and financial assets.

What We're Looking For

• 3+ years of General Manager experience in a lifestyle hotel is required.

• 3+ years of executive‑level Food & Beverage management experience is required.

• Marriott brand experience is highly preferred.

• A bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred.

• Strong financial acumen and a proven ability to drive revenue, manage expenses, control labor, and deliver profitable results.

• A hands‑on leadership style with the ability to motivate teams, develop talent, and hold people accountable.

• Excellent problem‑solving, organizational, communication, and decision‑making skills.

• Comfort with Microsoft Office, budgeting, forecasting, and hotel financial reporting.

Why Moxy Times Square?

You're in the middle of it all. Times Square puts you at the center of New York City's nonstop energy, surrounded by entertainment, dining, nightlife, and visitors from around the world. Moxy gives that iconic location a fresh, modern twist with a playful personality and a social approach to hospitality.

This is your chance to lead a high‑energy lifestyle hotel, make your mark on the operation, and bring together great people, memorable experiences, and strong financial performance.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online