Staffing Specialist | 36 hours per week | Central Staffing

UNKNOWN; West Burlington (IA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Competitive base pay

Health, Dental and Vision plans

Paid time off (PTO)

Education Assistance Program

Employee discounts

Job summary

Great River Health is seeking a clerical staff member for the nursing department with scheduling office duties. You will work 4:00am–4:30pm across 3 shifts per week, including occasional weekends and holiday rotations.

You will support staffing decisions, data entry, and high-quality customer service to nursing leadership and staff. The role requires a HS Diploma or GED (college degree preferred) and 1–3 years of secretarial experience; proficiency in Microsoft Office and UKG scheduling is

Qualifications

• HS Diploma or GED is required.
• College degree or related experience is preferred.
• 1-3 years of secretarial or administrative experience preferred.
• Experience with Microsoft Office products preferred.
• Knowledge of administrative and clerical procedures and systems.
• Strong written and spoken English skills and grammar.
• Customer service orientation and ability to assess needs.
• Excellent time management and ability to multitask.

Responsibilities

• Compile data for staffing decisions.
• Enter timesheet information into UKG.
• Manage multiple incoming telephone calls.
• Examine documents for completeness and accuracy.
• Maintain records, reports, or files per policies and regulations.
• Maintain telephone logs.
• Obtain information from individuals.
• Provide customer service.
• Use computers to enter, access or retrieve data.
• Gather and report sitter hour information.

Skills

Secretarial experience

Microsoft Office

Customer service

Time management

Communication skills

Attention to detail

Listening skills

Education

HS Diploma or GED

College degree preferred

Related equivalent experience

Tools

UKG scheduling

UKG timecard

Microsoft Office

Job description

Minimum Hiring Wage

From $20.78 per hour

Job Details

Scheduled Hours: 4:00am - 4:30pm (3 shifts a week)
Occasional Weekends & Holiday Rotations

Job Description

Performs a variety of clerical functions and tasks related to nursing department specific needs. Performs secretarial duties in the staffing office. Effectively interacts with nursing staff and nursing leadership. Works independently and is capable of adjusting to changing environment. Attention to detail is important in this position. Provides high-quality customer service to nursing leadership and nursing employees to appropriately and adequately staff the units. Uses UKG scheduling and timecard programs.

What you will do

• Compile data for and make accurate staffing decisions
• Enter time sheet information accurately into UKG
• Able to manage multiple incoming telephone calls
• Examine documents for completeness, accuracy, or conformance to standards
• Maintain records, reports, or files, in accordance with policies and regulations
• Maintain telephone logs
• Obtain information from individuals
• Provide customer service
• Use computers to enter, access or retrieve data
• Gather and report sitter hour information

Qualifications

• H.S. Diploma or General Education Degree (GED) (required)
• Preference for college degree, or related equivalent experience (preferred)
• 1-3 years secretarial or administrative experience (preferred)
• Prefer experience or training with Microsoft Office products (preferred)
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Understanding written sentences and paragraphs in work related documents.
• Managing one's own time and the time of others.
• Talking to others to convey information effectively.
• Communicating effectively in writing as appropriate for the needs of the audience.
• The ability to read and understand information and ideas presented in writing.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to identify and understand the speech of another person.
• The ability to communicate information and ideas in writing so others will understand.
• Skill in completing assignments accurately and with attention to detail

Benefits

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.