Clerk | 36 hours per week | Medical Surgical Unit

Great River Health Systems; Fort Madison (IA); On-site; USD 19,514 - 27,792; Full time

Benefits offered by this job

Competitive base pay

Health, Dental and Vision plans

Paid time off (PTO)

Education Assistance Program

Job summary

Great River Health Systems in Fort Madison is seeking applicants for a position performing various clerical functions and providing basic patient care. The role involves working evening shifts and requires a high school diploma or GED, along with completion of a CNA course.

The successful candidate will greet visitors, manage clerical responsibilities, and ensure quality care for patients. The position offers competitive pay, benefits, and opportunities for further education.

Qualifications

• Knowledge of customer service principles and personal services.
• Ability to manage multiple tasks effectively.
• Ability to communicate clearly and understand spoken information.

Responsibilities

• Perform reception and clerical functions using knowledge of medical terminology.
• Greet visitors and callers and direct them appropriately.
• Facilitate admissions, discharges, and transfers.

Skills

Customer service

Clerical skills

Medical terminology knowledge

Keyboarding proficiency

Education

H.S. Diploma or GED

CNA course completion

Job description

Minimum Hiring Wage: From $17.17 per hour

Job Details: Scheduled Hours: 6:00pm - 6:30am, every other weekend

Overview

Performs reception and a variety of clerical functions and tasks utilizing specific knowledge of medical terminology and hospital procedures related to department specific needs. Provides basic patient care under the direction of a licensed nurse as required. Provides high quality care to the following patient populations: Adult, Medical/Surgical, Geriatric, and Telemetry.

Responsibilities

• Greet visitors and callers to ascertain purpose of visit or call, and direct them to appropriate staff.
• Facilitate admissions, discharges and transfers in collaboration with other staff.
• Operate office equipment such as nurse call, fax, scanners, photocopier, computer system, telephone system, and telemetry.
• Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
• Perform quality checks on equipment.
• Transport specimens and blood products.
• Adhere to safety practices for own personal protection, i.e. gloves for blood product pickup.
• Flexibility in unit assignment as directed by patient care needs.
• Demonstrate accurate keyboarding proficiency and computer navigation skills.

Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Completion of C.N.A course if currently in high school.
• Required Medical Terminology course or within one year of hire.
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to complete work functions with minimal errors and/or re-work.
• Ability to organize tasks in order of importance.
• Ability to manage multiple tasks at same time.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to communicate information and ideas in speaking so others will understand.
• Ability to speak clearly so others can understand you.
• Ability to identify and understand the speech of another person.
• Ability to read and understand information and ideas presented in writing.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Preferred Qualifications

• 1-3 years computer classes/experience
• 1-3 years previous experience in the medical field
• Mandatory CNA course completion for MCU (will not take telemetry patients). May be required to go into airborne isolation (wear N95 or air mate).

Benefits

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell‑phone plans
• Employer-paid Long‑Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental LeaveEmployee Service Recognition program
• Voluntary plans including: Life, AD&D, Short‑Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Equal Opportunity Employer

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.