Staffing Specialist | 36 hours per week | Central Staffing

Great River Health; West Burlington (IA); On-site; USD 2,273,000 - 3,237,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Matching retirement programs

Health Savings and Flexible Spending

Job summary

Great River Health in Iowa seeks an organized clerical staff member for nursing department staffing. You will support scheduling, data entry, and timekeeping while interacting with nursing leadership and staff.

Strong attention to detail and customer service are essential. Proficiency with Microsoft Office and UKG systems helps ensure accurate staffing and documentation across units.

Qualifications

• H.S. Diploma or GED is required.
• College degree or related experience is preferred.
• 1–3 years secretarial/administrative experience is preferred.
• Microsoft Office experience is preferred.
• Knowledge of English spelling, grammar and office procedures.
• Strong customer service skills and attention to detail.

Responsibilities

• Compile data for staffing decisions.
• Enter time sheet information into UKG.
• Manage multiple telephone calls.
• Check documents for completeness and accuracy.
• Maintain records and reports according to policies.
• Maintain telephone logs and information flow.
• Obtain information from individuals.
• Provide excellent customer service.
• Use computers to enter and retrieve data.
• Gather sitter hour information.

Skills

Data entry

Telephone handling

Customer service

Time management

Communication

Documentation

Education

H.S. Diploma or GED (required)

College degree or related experience (preferred)

1–3 years secretarial/administrative experience (preferred)

Microsoft Office experience (preferred)

Tools

Microsoft Office

Job description

Minimum Hiring Wage:

From $20.78 per hour

Job Details:

Scheduled Hours: 4:00am - 4:30pm (3 shifts a week)

Occasional Weekends & Holiday Rotations

Job Description:

Performs a variety of clerical functions and tasks related to nursing department specific needs. Performs secretarial duties in the staffing office. Effectively interacts with nursing staff and nursing leadership. Works independently and is capable of adjusting to changing environment. Attention to detail is important in this position. Provides high-quality customer service to nursing leadership and nursing employees to appropriately and adequately staff the units. Uses UKG scheduling and timecard programs.

What you will do

• Compile data for and make accurate staffing decisions
• Enter time sheet information accurately into UKG
• Able to manage multiple incoming telephone calls
• Examine documents for completeness, accuracy, or conformance to standards
• Maintain records, reports, or files, in accordance with policies and regulations
• Maintain telephone logs
• Obtain information from individuals
• Provide customer service
• Use computers to enter, access or retrieve data
• Gather and report sitter hour information

Qualifications:

• H.S. Diploma or General Education Degree (GED) (required)
• Preference for college degree, or related equivalent experience (preferred)
• 1-3 years secretarial or administrative experience (preferred)
• Prefer experience or training with Microsoft Office products (preferred)
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Understanding written sentences and paragraphs in work related documents.
• Managing one’s own time and the time of others.
• Talking to others to convey information effectively.
• Communicating effectively in writing as appropriate for the needs of the audience.
• The ability to read and understand information and ideas presented in writing.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to identify and understand the speech of another person.
• The ability to communicate information and ideas in writing so others will understand.
• Skill in completing assignments accurately and with attention to detail

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.