Staffing Operations & Office Excellence Specialist

The Phoenix Group®; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Phoenix Group Advisors, a Manhattan-based staffing firm, seeks a Staffing Operations Specialist to manage daily office readiness, consultant administration and payroll prep. This hands-on role supports timesheets, onboarding, I-9 and compliance, while maintaining Bullhorn systems and approved automation workflows.

You will collaborate with Account Managers and leaders to ensure accurate placement records, timely paperwork completion and smooth office operations at Midtown Manhattan.

Qualifications

• Two years of relevant experience in operations, administrative support, onboarding or payroll administration; staffing agency experience preferred.
• Strong organization, accuracy and follow-through with recurring deadlines.
• Willingness to handle hands-on office upkeep and maintain a clean, welcoming workplace.
• Experience with ATS/CRM and learning new software; Bullhorn familiarity is a plus.
• Proficiency with Microsoft Excel, Outlook, Teams and Word.
• Clear, professional communication with employees, consultants, clients and vendors.
• Discretion handling confidential information and escalating issues when needed.
• Onsite availability in Midtown Manhattan.

Responsibilities

• Own the appearance, organization and readiness of the NYC office.
• Coordinate consultant onboarding and offboarding; ensure paperwork is complete.
• Support timesheet submissions and payroll preparation; respond to payroll questions.
• Maintain Bullhorn and Back Office records and support automation workflows.
• Coordinate client agreements, electronic signatures and documentation.

Skills

Organization

Administrative support

Bullhorn

Payroll support

Onsite coordination

Communication

Documentation

Attention to detail

Tools

Bullhorn Back Office

Bullhorn Amplify

Job description

The Phoenix Group Advisors, a Manhattan-based staffing firm, seeks a Staffing Operations Specialist to manage daily office readiness, consultant administration and payroll prep. This hands-on role supports timesheets, onboarding, I-9 and compliance, while maintaining Bullhorn systems and approved automation workflows.

You will collaborate with Account Managers and leaders to ensure accurate placement records, timely paperwork completion and smooth office operations at Midtown Manhattan.