HR Operations Team Specialist

SBPM Partners, Inc.; Houston (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Growth opportunities

Job summary

SBPM Partners, Inc. is seeking an HR Operations Specialist to manage the back-office lifecycle for contractors placed by our staffing clients, from onboarding to paycheck.

You’ll support client accounts and active contractors, reporting to the Operations Team Manager in a fast-paced payroll, onboarding, and benefits environment. This role is on-site in Houston, near Town and Country, full-time with growth potential as headcount expands.

Qualifications

• 2+ years of experience at a staffing or recruiting firm, or in an HR support role at a service company.
• Hands-on experience with onboarding new hires, benefits enrollment and/or processing payroll.
• Working knowledge of at least one major payroll system, with the ability to demonstrate it.
• Familiarity with ordering & monitor background checks, and drug screenings.
• Strong skills in Microsoft Office, especially Excel.
• Clear, professional communication, and comfort picking up the phone to get answers.
• Authorization to work in the United States.

Responsibilities

• Onboard new contractors for client accounts, collecting new-hire paperwork and tracking facility-specific training requirements.
• Coordinate background checks, and drug screens, following through until each contractor is cleared to start.
• Process contractor payroll in systems such as ADP, Paychex, Paycom, and Paylocity, verifying hours and resolving discrepancies before deadlines.
• Support benefits enrollment and answer contractor questions about pay and benefits.
• Serve as a day-to-day point of contact for new and existing clients.
• Follow up with contractors by phone, email, and text to collect missing documents, timesheets, and completion of required screenings and trainings.
• Keep records accurate and current across back-office, payroll, and staffing systems.

Skills

HR support

Onboarding

Benefits enrollment

Payroll systems

Background checks

Drug screenings

Excel

Communication

US work authorization

Tools

ADP

Paychex

Paycom

Paylocity

Job description

As an HR Operations Specialist, you’ll manage the back-office lifecycle for contractors placed by our staffing clients, from first paperwork to paycheck. You’ll support client accounts and active contractors, reporting to the Operations Team Manager. The work is a fast-paced mix of payroll, onboarding, and benefits.

About the Role

As an HR Operations Specialist, you’ll manage the back-office lifecycle for contractors placed by our staffing clients, from first paperwork to paycheck. You’ll support client accounts and active contractors, reporting to the Operations Team Manager. The work is a fast-paced mix of payroll, onboarding, and benefits.

What You’ll Do

• Onboard new contractors for client accounts, collecting new-hire paperwork and tracking facility-specific training requirements.
• Coordinate background checks, and drug screens, following through until each contractor is cleared to start.
• Process contractor payroll in systems such as ADP, Paychex, Paycom, and Paylocity, verifying hours and resolving discrepancies before deadlines.
• Support benefits enrollment and answer contractor questions about pay and benefits.
• Serve as a day-to-day point of contact for new and existing clients.
• Follow up with contractors by phone, email, and text to collect missing documents, timesheets, and completion of required screenings and trainings.
• Keep records accurate and current across back-office, payroll, and staffing systems.

What You’ll Bring

Required

• 2+ years of experience at a staffing or recruiting firm, or in an HR support role at a service company.
• Hands-on experience with onboarding new hires, benefits enrollment and/or processing payroll.
• Working knowledge of at least one major payroll system, with the ability to demonstrate it.
• Familiarity with ordering & monitor background checks, and drug screenings.
• Strong skills in Microsoft Office, especially Excel.
• Clear, professional communication, and comfort picking up the phone to get answers.
• Authorization to work in the United States.

Preferred

• 3+ years in an HR support role.
• Experience with payroll, benefits, and back-office services.

Schedule

Full-time, on-site at our office located near Town and Country area.

[Flexible start times between 7 a.m. and 9 a.m.]

What We Offer

• Benefits: [health, dental, vision, and other additional ancillary benefits]
• Exposure to many client environments and systems across several industries.
• Room to grow with a small company: Opportunity to lead a team as headcount grows.