Staffing Coordinator - PACE

Socket.dev; Napa (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer matching

Paid time off

Job summary

Providence is seeking a Scheduling Coordinator to manage clinical staff schedules, triage calls, and arrange visits using an electronic scheduling system. The role emphasizes optimizing continuity of care and daily staff assignments while coordinating supplies and participant appointments.

Bilingual in Spanish/English is strongly preferred, with a Monday–Friday day shift. Providence highlights best-in-class benefits and a strong commitment to serving the community, including extensive health and

Qualifications

• 2 years of demonstrated outstanding customer service experience (ie filing, multi-phone lines and scheduling)
• Computer skills in Microsoft Office programs
• EHR/EMR experience

Responsibilities

• Coordinate the efficient scheduling of clinical staff and triage incoming calls.
• Schedule visits in an electronic scheduling system and assign staff to maximize continuity of care and productivity.
• Coordinate daily schedules for clinical staff and assist in ordering supplies and coordinating participant appointments.

Skills

Customer service

Scheduling

EHR/EMR experience

Microsoft Office

Electronic scheduling system

Tools

Electronic scheduling system

Job description

Bilingual in Spanish/English strongly preferred.

Schedule: Monday to Friday Day shift

Accountable for the efficient coordination of the clinical staff schedules. Scope of work includes triaging incoming calls; scheduling visits in an electronic scheduling system; ensuring staff assignments maximize continuity of care and clinical productivity. Also responsible for coordinating and assignment daily schedules for clinical staff. Ordering supplies and coordinate participants appointments.

Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives.

Required qualifications:

• 2 years of demonstrated outstanding customer service experience (ie filing, multi-phone lines and scheduling)
• Computer skills in Microsoft Office programs
• EHR/EMR experience

Preferred qualifications:

• Coursework/Training: Educational coursework in Medical Terminology or Knowledge acquired through on-the-job experience.
• 1 year of recent experience in staffing or related experience in a clinical setting or home services.

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.

HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing.

Equal Opportunity Employer

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believediversitymakes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.