Staffing Coordinator

Ridgeview Medical Center; Waconia (MN); On-site; USD 52,000 - 72,000; Full time

Job summary

Ridgeview Medical Center in Minnesota is seeking a Scheduling Coordinator to build and maintain staff schedules for inpatient and outpatient areas. You will support daily staffing with managers and charge nurses and manage timecards and reports.

The role emphasizes detail-oriented organization, effective communication, and the use of staffing software to optimize staffing levels and resource utilization in a fast-paced hospital setting.

Qualifications

• Detail-oriented and organized.
• Ability to meet background checks as required.
• Excellent written and verbal English communication; able to work in fast-paced environment.

Responsibilities

• Create and implement employee schedules for inpatient and outpatient areas.
• Process timecards daily and ensure accurate totals.
• Assist with staffing needs, notify supervisors, and arrange replacements as needed.
• Provide responsive customer service and clear communications with staff and management.
• Utilize staffing technology to produce reports and maintain the database.
• Apply efficient time utilization and adapt to unit/department needs.

Skills

Detail oriented

Organized

English communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

UKG

Oracle

Job description

Purpose of Job

This position is responsible for building and maintaining the employee schedules for the supported departments, with the support of managers and/or charge nurses. Supports the daily staffing needs of the hospitals.

Job Functions

Scheduling

• Creates and implements schedules to provide qualified staff for designated inpatient and outpatient areas.
• Creates schedulescomplying withcriteria of hospital policies, contractual agreements, if applicable, employee educational, orientation needs, and hospital/unit needs.
• Schedules are posted, meeting suggested staffing patterns and necessary skill mix for each designated unit.
• Hour exchanges are processed ina timelyandaccuratemanner.
• Evaluates the impact of hour exchanges on future staffing levels/skill mix.
• PTO requestsare reviewed and approved based upon hospital and unit/department policy and contractual requirements.
• Scheduling practices reflect cost effective placement of staff.

Timecard Processing

• Timecards are updated daily and completed atendof each pay period.
• Hours are verified and accurately totaled.
• Reports are generated for the leaders on a quarterly basis and asneededwhichalerts leaders to any concerns or trends.

Staffing Responsibilities

• Assistswith arranging nursing coverage for current shifts based on established guidelines and needs
• Accepts and recordsimmediate and future staffing needs,notifyingsupervisors andappropriate departments, and secures replacements as directed.
• Conduct staffing huddles, to review daily staffing
• State data collection and reporting

Customer Service

• Recognizes staff individuality and uniqueness is respected and preserved asappropriate.
• Maintains confidentiality of staff issues
• Demonstrates empathy and caring by actively listening.
• Communicate with staff and management in a clear,timely, and understandable way.
• Responds to customer needs and questions.
• Works ina timely, organized, and clearly understood fashion.

Technology

• Has the ability to utilize the staffing technology resources to produce the outcomesnecessary.
• Understandsand create reports that willassistleaders in their staffing needs.
• Maintainsaccurateand updated computerdatabase.

Quality / Resource

• Applies effective timeutilizationand organizational skills to achieve productivity and promote efficientutilizationof resources.
• Demonstrates flexibility and creativity in response to meeting the changing units/department'sneeds.
• Identifiesand communicates quality concerns/suggestions for positive change.

Minimum Education/Work Experience

• High school graduate or equivalent
• 1 year staffing/scheduling experience preferred

Knowledge/Skills/Abilities

• Detail oriented and organized
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to work and multi-task in a fast paced environment
• Ability to work autonomously and as a team
• Adaptable to changes in work environment and pace
• Excellent written and verbal communication skills
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

• Previous staffing coordinator experience in a medical center/health care setting
• Experience with Microsoft Software, UKG and Oracle

Cognitive and Mental Demands

Time Awareness - Frequent
Writing - Continuous
Initiation of Work - Occasional
Memory - Continuous
Receptiveness to Change - Occasional
Reasoning - Continuous
Required Sequences in Work - Frequent
Problem Solving - Continuous
Attentiveness Duration - Continuous
Social Interactions - Frequent
Mathematical Aptitude - Occasional
Conflict Management - Seldom
Reading - Continuous
Detail Oriented - Continuous

Link to Employee Health Physical Demands