Staffing Account Manager

Life Style Staffing; Columbus (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

A staffing service provider is seeking a dynamic Staffing Account Manager in Columbus, Ohio. The role involves managing client accounts, building relationships, and understanding staffing needs to deliver tailored solutions. Ideal candidates will thrive in a fast-paced environment and have strong interpersonal skills. Responsibilities include overseeing the client lifecycle, ensuring high service standards, and identifying growth opportunities. This full-time position requires a bachelor's degree and offers a competitive salary in the staffing and recruiting industry.

Qualifications

• Strong interpersonal and communication skills.
• Excellent organizational and time-management abilities.
• Thrives in a metrics-driven, client-focused environment.

Responsibilities

• Serve as the primary liaison between clients and the staffing team.
• Build and maintain relationships with client stakeholders.
• Understand client needs to develop tailored staffing solutions.
• Coordinate with recruiters for timely delivery of candidates.
• Manage the full client lifecycle including onboarding and support.
• Monitor placement success and ensure quality standards.
• Identify opportunities for account growth and upselling.
• Track account performance metrics and client satisfaction.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time-management abilities

Metrics-driven focus

Education

Bachelor’s degree in Business, Human Resources, or related field

Job description

This range is provided by Life Style Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $75,000.00/yr

Location: Columbus, Ohio

JobType: Full-Time

Job Summary:

We are seeking a dynamic and results-driven Staffing Account Manager to join our team. In this role, you will be the primary point of contact for client accounts, responsible for managing and growing relationships with existing clients, understanding their staffing needs, and delivering customized talent solutions. The ideal candidate thrives in a fast-paced environment, excels at relationship building, and has a deep understanding of recruitment and workforce management.

Key Responsibilities

• Serve as the primary liaison between clients and the staffing team.
• Build and maintain strong, long-lasting relationships with client stakeholders.
• Understand client business objectives and workforce needs to develop tailored staffing solutions.
• Coordinate with recruiters to ensure timely delivery of qualified candidates.
• Manage the full client lifecycle: onboarding, ongoing support, performance reviews, and issue resolution.
• Monitor placement success and ensure high-quality service standards.
• Identify opportunities for account growth and upselling additional services.
• Track and report on account performance metrics, including fill rates, retention, and client satisfaction.
• Stay informed on labor market trends and workforce challenges relevant to client industries.

Qualifications

• Bachelor’s degree in Business, Human Resources, or related field (or equivalent experience).
• Excellent interpersonal and communication skills.
• Strong organizational and time-management abilities.
• Ability to thrive in a metrics-driven, client-focused environment.

Preferred Skills

• Previous customer service experience required.
• Knowledge of employment laws and regulations.
• Proven success in managing multiple accounts or clients simultaneously.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Human Resources

Industries

Staffing and Recruiting