Account Manager

LOOP; Augusta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Commission and performance bonuses

Career growth opportunities

Job summary

LOOP is seeking an Account Manager in Augusta, GA to serve as the primary liaison for clients, aligning staffing needs with top talent and ensuring exceptional service. You will manage relationships, coordinate with recruiters, and drive growth through strategic solutions.

In a fast-paced staffing environment, you will analyze client goals, propose staffing strategies, and uphold strong communication to deliver quality hires and client satisfaction.

Qualifications

• 2+ years in account management, sales, or recruiting in staffing or HR.
• Strong communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Self-motivated with a drive to exceed client expectations.
• Ability to thrive in a fast-paced, dynamic environment.
• Knowledge of recruitment processes is a plus.
• Willingness to grow and develop professionally.

Responsibilities

• Serve as primary contact for clients and understand staffing needs.
• Define job requirements and manage the recruitment process.
• Collaborate with recruitment team to identify top talent.
• Identify opportunities for account growth and upsell services.
• Address client inquiries promptly to maintain satisfaction.
• Track account performance and report on metrics.
• Stay informed on industry trends and market conditions.

Skills

Account management

Sales

Recruiting

Communication

Relationship building

Problem solving

Adaptability

Teamwork

Self-motivation

Time management

Job description

We are a dynamic, growing staffing agency specializing in connecting top talent with the right organizations. We pride ourselves on providing personalized service and fostering long-term relationships with both clients and candidates. As we continue to expand, we are looking for an enthusiastic and driven Account Manager to join our team.

Position Overview:

The Account Manager will serve as the primary point of contact for our clients, ensuring their staffing needs are met with efficiency and care. This position requires a strong blend of customer service, relationship-building, and strategic problem-solving skills. You will work closely with clients to understand their business goals and staffing requirements, ensuring the best possible talent is placed in the right roles. Your focus will be on maintaining and growing existing client accounts while identifying new opportunities for business development.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong, long-lasting client relationships. Understand client needs, challenges, and company culture to effectively match candidates to roles.
• Staffing Solutions: Work with clients to define job requirements, manage the recruitment process, and ensure candidate quality. Collaborate with the recruitment team to identify top talent and ensure a smooth hiring process.
• Account Growth: Proactively identify opportunities for account growth, both through upselling additional services and identifying new business opportunities with existing clients.
• Problem Resolution: Act as the main point of contact for client inquiries or issues. Address and resolve client concerns quickly and professionally to maintain satisfaction and trust.
• Performance Reporting: Track and report on account performance, including key metrics such as candidate placement rates, client satisfaction, and overall revenue growth.
• Collaboration: Work closely with the recruitment team to ensure alignment on candidate qualifications, job requirements, and timely fulfillment of client needs.
• Market Intelligence: Stay updated on industry trends and competitor activity. Provide clients with valuable insights on staffing strategies, market conditions, and recruitment best practices.

Qualifications:

• Experience: 2+ years in account management, sales, or recruiting, ideally within the staffing or human resources industry.
• Strong communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Strong problem-solving abilities and attention to detail.
• Knowledge of recruitment processes and staffing best practices is a plus.
• Self-motivated with a strong desire to exceed client expectations.
• Comfortable working in a fast-paced, dynamic environment.
• Adaptable and solution-oriented when faced with challenges.
• Competitive salary and commission structure.
• Health, dental, and vision benefits.
• Paid time off (PTO) and holidays.
• Opportunities for career growth and development.
• A positive, collaborative work environment with a focus on teamwork and success.