Staff Telecom Engineer – NG9-1-1 & SIP Networks

Comtech Telecommunications Corp.

Broomfield (CO)

On-site

USD 121,000 - 150,000

Full time

14 days+

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Job summary

Comtech Telecommunications Corp. is seeking a Staff Telecommunications Engineer in Broomfield, CO to configure, test, troubleshoot, and maintain network telecom elements carrying SIP, SS7, TDM and CAMA for NG9-1-1 services.

You will work with application teams, monitor performance, and serve as tier III escalation. The role requires hands-on experience with telephony protocols, IP networking, Linux environments, and various SBC/IP-PBX platforms.

Qualifications

Hands-on experience with telephony protocols (SIP, SS7, ISDN and CAMA) and knowledge of telephony infrastructure: DDS, T1, T3, OC, DACS, ISDN PRI, etc.
Experience testing and turn-up of circuits involving ILECS, CLECS, and/or IXCs is highly desirable.
Experience developing technical diagrams with Visio.
Detail-oriented with strong analytical skills.
Proven history of analyzing situations and providing creative solutions.
Willing to work overtime as necessary to meet project deadlines.
Familiarity with various IP networking protocols including TCP/IP, UDP, HTTP, and IP Multicast.
Familiarity of NETSCOUT/WireShark a plus for Network Troubleshooting & Performance Monitoring.
Experience with Acme/Oracle SBC, Oracle Communication Service Provider suite, Sonus/Ribbon (GSX9000 and SBC platforms), AudioCodes, Asterisk, FreeSwitch or similar IP PBX experience.

Responsibilities

Perform systems monitoring, support, and upgrades.
Assist in day-to-day maintenance including provisioning and troubleshooting of production systems.
Deliver high service quality through proactive monitoring.
Provide functional guidance and direction to internal and external customers.
Experience supporting Linux environments.
Troubleshoot service impairments and maintain accurate documentation of related trouble tickets.
Document system configurations and operational procedures.
Participate in ISO-9000, TL-9000, and ISO-27001 compliance and documentation activities.
Manage upgrades of hardware and software for telecommunications network nodes.
Generate and manage documentation to include circuit layout records and upkeep of the deliverable support documentation for Operations Center personnel.
Assist with requirements definition and implementation of interconnection to customer and vendor systems; to include configuration assessment, interconnection recommendations, and facilities specifications.
Perform circuit order administration.
Other duties as assigned.