Telecom Network Engineer — AV/VTC & SIP Solutions

Connected Logistics; Richmond (VA); On-site; USD 80,000 - 95,000; Full time

Job summary

Connected Logistics seeks a Telecom Network Engineer to design, implement, and support voice, video, and data services for the VOC and related networks. The role covers VTC, IPTV/Digital Signage, SBC/CUBE platforms, and network operations from a DoD-friendly security perspective.

Responsibilities include hands-on engineering for AV/VTC components, SIP trunking, E911 integrations, and change management while maintaining audit logs and ensuring operational continuity.

Qualifications

• BS degree in electrical, electronics, or systems engineering with at least one year of experience, OR an associate degree with eight years (four related to telecommunications systems or networks)
• Revision-friendly nationally recognized certifications such as CCNA and CompTIA Security+ (or DoD 8570/8140 baseline)
• Experience in the analysis and design of voice/video networks, LAN/WAN data networks, wireless networks, and/or network management systems
• IT-I Critical Sensitive clearance or Tier 5 (T5) clearance at the time of proposal submission

Responsibilities

• Performs hands-on engineering tasks for AV/VTC network components, SBC/CUBE platforms, collaboration edge systems, E911 integrations, SIP trunking, and call routing infrastructure.
• Executes engineering-approved configuration changes, updates, and modifications; participates in engineering-led development, maintenance, testing, and interoperability activities; and documents results to ensure compliance with enterprise standards.
• Provides Tier 2 troubleshooting and root cause analysis for voice and video transport issues, escalating complex or design-level problems to Tier 3 engineering.
• Serves as the on-shift technical authority during assigned shifts, providing technical direction to administrators, validating administrative actions, ensuring adherence to approved procedures, and maintaining operational continuity in the absence of senior engineering staff.
• Supports operational requirements or functions as needed due to personnel availability.
• Supports vulnerability remediation by applying engineering-approved patches and performing post-update validation to ensure operational readiness.
• Contributes to change management processes by preparing implementation steps, executing approved changes, and providing technical feedback to engineering teams.
• Maintains audit-ready logs, supports continuity and failover testing, coordinates with carriers and partner agencies on technical matters, and ensures all actions align with engineering direction, network specifications, and enterprise policy.

Skills

Voice/video networks

SIP trunking

SBC/CUBE platforms

E911 integrations

Documentation

Education

Bachelor's degree in Electrical/Electronics/Systems Engineering (1 year experience)

Associate degree with 8 years experience in telecom (4 related)

CCNA certification

CompTIA Security+ (DoD 8570/8140)

Job description

Connected Logistics seeks a Telecom Network Engineer to design, implement, and support voice, video, and data services for the VOC and related networks. The role covers VTC, IPTV/Digital Signage, SBC/CUBE platforms, and network operations from a DoD-friendly security perspective.

Responsibilities include hands-on engineering for AV/VTC components, SIP trunking, E911 integrations, and change management while maintaining audit logs and ensuring operational continuity.