Network Operations Technician: Telecom Troubleshooter

Ask IT consulting; Overland Park (KS); Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

Ask IT Consulting Inc. in Overland Park, KS is seeking a technically skilled IT professional capable of navigating complex systems and providing reliable support for internal and external clients.

The role emphasizes owning issues from identification to resolution, building cooperative relationships, and applying general telecom knowledge of routing architectures. Strong problem-solving and accountability are essential in this position.

Qualifications

• Experience with telecom systems and routing architecture.
• Ability to build cooperative working relationships and resolve issues.
• Ownership of issues from start to resolution and follow-ups.
• Familiarity with telecom networks and components.

Responsabilités

• Proficiency in navigating complex systems to resolve internal and external issues.
• Identify and resolve system/process issues impacting work.
• Take ownership of issues through to resolution and follow-ups.

Connaissances

Trunk Disconnects

911 & SS7 Validation

PSAP Configurations

Description du poste

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Proficiency in computer skills and the ability to navigate complex systems is a necessity.

Candidate must build strong cooperative working relationships, identify and resolve system/process issues for internal and external groups that impact our work.

Ability of taking ownership of issues through to resolution and being accountable for results and/or follow-ups.

General telecom knowledge of network routing architecture and components/elements is required.

Specific Skills:

• Trunk Disconnects Project Validations

• Validation of diversity (911, SS7 and SCA) of identified circuits.

• Emergency Services Testing, PSAP Contact, and Configurations

Additional Information

Thanks and Regards,

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