Network Operations Technician: Telecom Troubleshooter

Ask IT consulting; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

Ask IT Consulting Inc. in Overland Park, KS is seeking a technically skilled IT professional capable of navigating complex systems and providing reliable support for internal and external clients.

The role emphasizes owning issues from identification to resolution, building cooperative relationships, and applying general telecom knowledge of routing architectures. Strong problem-solving and accountability are essential in this position.

Qualifications

• Experience with telecom systems and routing architecture.
• Ability to build cooperative working relationships and resolve issues.
• Ownership of issues from start to resolution and follow-ups.
• Familiarity with telecom networks and components.

Responsibilities

• Proficiency in navigating complex systems to resolve internal and external issues.
• Identify and resolve system/process issues impacting work.
• Take ownership of issues through to resolution and follow-ups.

Skills

Trunk Disconnects

911 & SS7 Validation

PSAP Configurations

Job description

Ask IT Consulting Inc. in Overland Park, KS is seeking a technically skilled IT professional capable of navigating complex systems and providing reliable support for internal and external clients.

The role emphasizes owning issues from identification to resolution, building cooperative relationships, and applying general telecom knowledge of routing architectures. Strong problem-solving and accountability are essential in this position.