Staff Telecommunications Engineer

COMTECH TELECOMMUNICATIONS; Broomfield (CO); On-site; USD 121,000 - 150,000; Full time

Job summary

COMTECH TELECOMMUNICATIONS in Broomfield, CO seeks a Staff Telecommunications Engineer to configure, test, troubleshoot, and maintain network/telecom elements carrying SIP, SS7, TDM and CAMA for NG9-1-1 services.

The role requires collaborating with application teams, monitoring and reporting to customers, and serving as tier III escalation and on-call for service offerings.

Qualifications

• Hands-on experience with telephony protocols (SIP, SS7, ISDN, CAMA) and telephony infrastructure.
• Experience testing and turn-up of circuits involving ILECS, CLECS, or IXCs is desirable.
• Experience developing technical diagrams with Visio.
• Detail-oriented with strong analytical skills.
• Proven history of analyzing situations and providing creative solutions.
• Willing to work overtime to meet deadlines.

Responsibilities

• Perform systems monitoring, support, and upgrades.
• Assist in day-to-day maintenance including provisioning and troubleshooting of production systems.
• Deliver high service quality through proactive monitoring.
• Provide functional guidance to internal and external customers.
• Experience supporting Linux environments.
• Troubleshoot service impairments and maintain documentation of trouble tickets.
• Document system configurations and operating procedures.
• Participate in ISO-9000, TL-9000, and ISO-27001 compliance activities.
• Manage upgrades of hardware and software for telecom network nodes.
• Generate and manage circuit layouts and deliverable support documentation for Operations Center personnel.
• Assist with interconnection requirements to customer and vendor systems; configuration assessment and facilities specifications.
• Perform circuit order administration.
• Other duties as assigned.

Skills

Telephony protocols

SIP

SS7

ISDN/CAMA

IP Networking

Linux

On-call support

Network troubleshooting

Documentation

Compliance awareness

Education

Bachelor's Degree or equivalent

Tools

Visio

NETSCOUT/WireShark

Acme SBC

Oracle SBC

GSX9000

Ribbon SBC

Job description

COMTECH TELECOMMUNICATIONS

Job Title: Staff Telecommunications Engineer

Reports To: Manager, Operations

Department: Operations Engineering

Revision Date: 9/6/2026

FLSA: Exempt

Location: Broomfield, CO Preferred

Level: T4

Rate of Pay: $121,000 - $150,000 USD

Company Overview

At Comtech Telecommunications Corp, in the Allerium business segment, every connection counts. With roughly 700 employees, we design, deploy, and operate the mission-critical communications infrastructure that public safety agencies and emergency responders depend on every minute of every day.

Comtech Allerium is powering Next Generation 911 and carrier emergency services across North America. We are helping shape the future of emergency communications — making it more resilient, scalable, intelligent, and accessible. If you’re looking for work that combines meaningful impact, complex challenges, and the opportunity to build technology people genuinely depend on, there’s a place for you at Comtech Allerium. For more on Allerium, please go to www.allerium.com.

Purpose

The Staff Telecommunications Engineer position is responsible for configuring, testing, troubleshooting, and maintaining network and telecom elements carrying SIP, SS7, TDM and CAMA for Comtech’s NG9-1-1 services. The applicant must be skilled at integrating with application teams to ensure processing of 9-1-1 calls, monitoring and reporting to end-customers while serving as tier III escalation and on-call for Comtech’s service offerings.

As part of the Comtech Telecom team, implementing new product deployments across the nation while maintaining a high level of service on existing production systems is necessary. As well as anticipating future requirements, trends, and changes to assure current and future customer satisfaction with consideration to budget constraints.

Responsibilities

• Perform systems monitoring, support, and upgrades.
• Assist in day-to-day maintenance including provisioning and troubleshooting of production systems.
• Deliver high service quality through proactive monitoring.
• Provide functional guidance and direction to internal and external customers.
• Experience supporting Linux environments.
• Troubleshoot service impairments and maintain accurate documentation of related trouble tickets.
• Document system configurations and operational procedures.
• Participate in ISO-9000, TL-9000, and ISO-27001 compliance and documentation activities.
• Manage upgrades of hardware and software for telecommunications network nodes.
• Generate and manage documentation to include circuit layout records and upkeep of the deliverable support documentation for Operations Center personnel.
• Assist with requirements definition and implementation of interconnection to customer and vendor systems; to include configuration assessment, interconnection recommendations, and facilities specifications.
• Perform circuit order administration.
• Other duties as assigned.

Requirements

• Hands-on experience with telephony protocols (e.g. SIP, SS7, ISDN and CAMA) and knowledge of telephony infrastructure: DDS, T1, T3, OC, DACS, ISDN PRI, etc.
• Experience testing and turn-up of circuits involving ILECS, CLECS, and/or IXCs is highly desirable.
• Experience developing technical diagrams with Visio.
• Detail-oriented with strong analytical skills.
• Proven history of analyzing situations and providing creative solutions.
• Willing to work overtime as necessary to meet project deadlines.
• Familiarity with various IP networking protocols including TCP/IP, UDP, HTTP, and IP Multicast.
• Familiarity of NETSCOUT/WireShark a plus for Network Troubleshooting & Performance Monitoring.
• Experience with Acme/Oracle SBC, Oracle Communication Service Provider suite, Sonus/Ribbon (GSX9000 and SBC platforms), AudioCodes, Asterisk, FreeSwitch or similar IP PBX experience.

Education

• Bachelor's Degree or equivalent related experience and a minimum of 5 years of experience in the telecommunications industry.

This position requires compliance with Comtech's Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

PI286993462