Staff Technical Writer: AI-Driven Observability Docs

Grafanalabs; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana observability products. You’ll work with engineers, PMs, and the writing team to produce content for users from beginners to advanced practitioners.

This role emphasizes rapid learning of new technical domains, AI-driven workflows, and ensuring accuracy. You’ll help advance our AI-assisted content lifecycle and mentor teammates while delivering clear, actionable documentation.

Qualifications

• Experience documenting enterprise or developer-facing software.
• Hands-on use of AI tools in writing workflows and ability to explain evaluation.
• Experience with docs-as-code: Git, GitHub PRs, Markdown, IDEs.
• Comfort working in technical environments and ability to verify content.

Responsibilities

• Plan, research, write, and maintain docs and learning content for Grafana observability products.
• Apply AI workflows to drafting, structuring, validation, and keeping content current.
• Contribute to AI workflows and automation as tools and models evolve.
• Collaborate with engineers and product managers to extract accurate technical information.
• Test documentation by running software and identifying gaps in UX and product.
• Use analytics and user feedback to prioritize work and show impact.
• Collaborate with docs team to improve information architecture and voice.
• Manage multiple projects and communicate plans clearly.
• Mentor teammates to raise documentation quality.

Skills

Enterprise software docs

AI-assisted writing

Docs-as-code

Kubernetes

Remote collaboration

Tools

Git

Markdown

GitHub

Kubernetes

Job description

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana observability products. You’ll work with engineers, PMs, and the writing team to produce content for users from beginners to advanced practitioners.

This role emphasizes rapid learning of new technical domains, AI-driven workflows, and ensuring accuracy. You’ll help advance our AI-assisted content lifecycle and mentor teammates while delivering clear, actionable documentation.