Staff Technical Account Manager – Cybersecurity, Enterprise

sentinellabs; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

RSUs

ESPP

Medical insurance

Pension scheme

Employee Assistance Program (EAP)

Home office allowance

Mobile phone allowance

Wellness benefits

Parental leave

Job summary

Sentinellabs is seeking a Staff Technical Account Manager to guide a portfolio of enterprise clients through complex cybersecurity deployments. You will blend deep technical expertise with relationship management, solution architecture, and product advocacy, operating at the strategic intersection of customer success and platform enablement.

The role requires hands-on security experience, strong communication, and the ability to architect scalable solutions while partnering with security teams

Qualifications

• 5+ years in technical customer-facing roles with enterprise clients.
• Strong endpoint security background across Windows, macOS, Linux.
• Experience with training and advisory engagements for security deployments.

Responsibilities

• Serve as the strategic partner for enterprise clients, leading complex implementations and onboarding.
• Architect tailored, scalable security solutions aligned with goals and compliance needs.
• Collaborate with Product, Engineering, Support, and Executives to guide direction and surface growth.
• Develop platform expertise and share best practices through reviews and workshops.
• Create technical resources and guides to empower customers and colleagues.
• Travel up to 20% to support key engagements.

Skills

Technical leadership

Security knowledge

Scripting (Python)

PowerShell

Unix shell

Tools

PostgreSQL

Windows Sysinternals

Python

PowerShell

Unix shell

Job description

Sentinellabs is seeking a Staff Technical Account Manager to guide a portfolio of enterprise clients through complex cybersecurity deployments. You will blend deep technical expertise with relationship management, solution architecture, and product advocacy, operating at the strategic intersection of customer success and platform enablement.

The role requires hands-on security experience, strong communication, and the ability to architect scalable solutions while partnering with security teams