Staff Solutions Engineer - Scaled Solutions

Tech Sales Jobs; San Francisco (CA); Sur place; USD 209 000 - 313 000; Plein temps

Avantages offerts par ce poste

Comprehensive medical coverage

Parental leave

Mental health support

RSU equity

Résumé du poste

Snap Inc. is seeking a senior contributor for its Scaled Solutions team to own strategic programs across Sales, Product, Marketing, and Data Analytics, driving advertiser retention and scalable post-sale processes.

You will lead cross-functional initiatives and guide senior leaders to align priorities with business goals. The role requires deep customer focus, strong data-driven decision making, and proven ability to design scalable customer success programs across multiple internal teams in a

Qualifications

• Bachelor’s degree in business, marketing, or communications or equivalent experience.
• 10+ years of experience in consulting, digital media, customer success, or program management.
• Strong ability to manage complexity across large organizations.

Responsabilités

• Design, implement, and scale customer success programs addressing advertiser challenges.
• Lead cross-functional initiatives across Sales, Product, Marketing, Data Analytics, Technical Ad Support, Ad Policy, Accounts Receivable, and Vendor Management.
• Drive operational excellence and workflow innovation with scalable process improvements.
• Own escalation strategy and governance for advertiser issues and regional blockers.
• Use insights to shape strategy, analyze trends, and prioritize initiatives for growth.
• Partner with senior stakeholders to align priorities and develop enablement materials.

Connaissances

Cross-functional leadership

Program management

Data analytics

Advertising metrics

Strategic thinking

Stakeholder management

Communication

Problem solving

Process improvement

Coaching

Formation

Bachelor’s degree in business, marketing, communications, or related field

Description du poste

Snap Inc. is seeking a senior contributor for its Scaled Solutions team to own strategic programs across Sales, Product, Marketing, and Data Analytics, driving advertiser retention and scalable post-sale processes.

You will lead cross-functional initiatives and guide senior leaders to align priorities with business goals. The role requires deep customer focus, strong data-driven decision making, and proven ability to design scalable customer success programs across multiple internal teams in a