Staff Solutions Engineer, Scaled Ad Success

Tech Sales Jobs; New York (NY); Sur place; USD 180 000 - 310 000; Plein temps

Avantages offerts par ce poste

RSU equity

Medical coverage

Paid parental leave

Résumé du poste

Snap Inc. is seeking a senior contributor to lead Scaled Solutions programs for advertiser retention and growth in a highly cross-functional role. You will drive strategic initiatives across Sales, Product, Marketing and Data Analytics to deliver scalable, high-impact outcomes.

Ideal candidates bring 10+ years in consulting, digital media, or customer success, with strong stakeholder influence and data-driven decision making. A collaborative culture and a data-informed approach are essential.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years in consulting, digital media, customer success, program management, or related field.

Responsabilités

• Design, implement, scale customer success programs to improve retention and revenue.
• Lead cross-functional initiatives across Sales, Product, Marketing, Data Analytics, and more.
• Drive operational excellence and scalable improvements to increase efficiency and service quality.
• Own escalation strategy and governance for advertiser issues and regional blockers.
• Use insights to shape strategy, analyze trends, and prioritize initiatives.
• Partner with senior stakeholders to align priorities and develop advocacy frameworks.
• Provide strategic leadership and coaching to Scaled Solutions Specialists.

Connaissances

Complex program mgmt

Cross-functional collaboration

Data-driven decisions

Advertising tech knowledge

Stakeholder influence

Senior leadership communication

Strategic program ownership

Formation

Bachelor's degree or equivalent

Description du poste

Snap Inc. is seeking a senior contributor to lead Scaled Solutions programs for advertiser retention and growth in a highly cross-functional role. You will drive strategic initiatives across Sales, Product, Marketing and Data Analytics to deliver scalable, high-impact outcomes.

Ideal candidates bring 10+ years in consulting, digital media, or customer success, with strong stakeholder influence and data-driven decision making. A collaborative culture and a data-informed approach are essential.