Staff Scheduler and Receptionist

Alpine Healthcare Center; Keene (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

Dental insurance

Vision insurance

STD/LTD

Life Insurance

401(k) Plan

Vacation and sick time

Personal days

Wellness program

Job summary

Alpine Healthcare Center in Keene, NH is seeking a friendly Staff Scheduler & Receptionist to keep our day running smoothly. You’ll coordinate staff schedules, communicate coverage needs, and provide administrative support across the building.

As one of the first people residents, families, visitors meet, you’ll greet guests with warmth, answer calls, manage calendars, and maintain files. A high school diploma is required, and previous scheduling experience is preferred.

Qualifications

• A high school diploma or equivalent is required.
• Previous staff scheduling experience is preferred.

Responsibilities

• Coordinate staff schedules and help maintain appropriate coverage throughout the center.
• Communicate schedule changes, call-outs, open shifts, and other coverage needs clearly and promptly.
• Work with employees and department leaders to resolve scheduling challenges and keep everyone informed.
• Welcome residents, families, visitors, and healthcare professionals with warmth and professionalism.
• Answer and direct phone calls, take accurate messages, and support communication across departments.
• Manage calendars and schedule appointments for staff and residents.
• Prepare forms and complete general clerical duties, including typing, filing, scanning, and copying.
• Maintain organized electronic and paper filing systems.
• Upload, print, and coordinate the delivery of medical records for resident appointments while maintaining confidentiality and HIPAA compliance.
• Sort and distribute incoming mail and process outgoing mail.
• Review purchase orders and expense reports for discrepancies and assist with reconciling monthly statements and transactions.
• Provide day-to-day administrative support and step in where needed to help the center operate efficiently.

Education

High School Diploma or equivalent

Job description

Staff Scheduler & Receptionist

Are you someone who enjoys creating order, solving scheduling puzzles, and being the person others can count on when the day gets busy?

Alpine Healthcare Center is looking for a friendly, energetic, and highly organized Staff Scheduler & Receptionist to help keep our team connected and our day running smoothly. This position is a great fit for someone who enjoys working with people, can confidently manage changing priorities, and appreciates the important role that thoughtful staffing coordination plays in supporting employees and resident care.

You’ll be one of the first people residents, families, visitors, employees, and healthcare professionals meet when they enter our center. At the same time, you’ll work behind the scenes to coordinate staff schedules, communicate coverage needs, and provide administrative support throughout the building.

What You’ll Do

• Coordinate staff schedules and help maintain appropriate coverage throughout the center.




• Communicate schedule changes, call-outs, open shifts, and other coverage needs clearly and promptly.




• Work with employees and department leaders to resolve scheduling challenges and keep everyone informed.




• Welcome residents, families, visitors, and healthcare professionals with warmth and professionalism.




• Answer and direct phone calls, take accurate messages, and support communication across departments.




• Manage calendars and schedule appointments for staff and residents.




• Prepare forms and complete general clerical duties, including typing, filing, scanning, and copying.




• Maintain organized electronic and paper filing systems.




• Upload, print, and coordinate the delivery of medical records for resident appointments while maintaining confidentiality and HIPAA compliance.




• Sort and distribute incoming mail and process outgoing mail.




• Review purchase orders and expense reports for discrepancies and assist with reconciling monthly statements and transactions.




• Provide day-to-day administrative support and step in where needed to help the center operate efficiently.

You’ll Be a Great Fit If You

• Genuinely enjoy coordinating schedules and finding solutions when plans change.




• Are approachable, dependable, and comfortable working with many different personalities.




• Can manage multiple priorities without losing track of important details.




• Communicate clearly, follow through, and keep others informed.




• Remain calm, flexible, and positive in a busy healthcare environment.




• Understand the importance of confidentiality, discretion, and professionalism.




• Enjoy being part of a team while also being able to work independently.

A high school diploma or equivalent is required. Previous staff scheduling experience is preferred.

If you enjoy bringing people and details together, solving problems, and helping create a well-organized workplace, we’d love to meet you.

Benefits:

We are proud to offer full- and part-time employee's benefits options, including:

• Healthcare benefits (full-time only)


• Dental (full-time only)


• Vision (full-time only)


• STD/LTD


• Life Insurance


• 401(k) Program


• Vacation and sick time


• Personal days (full-time only)


• Wellness program with free telehealth, preventative care, deep discounts on some pharmaceutical prescriptions, and more

Eligible full-time employees may elect Modified Compensation calculated at 10-20% of the base rate in lieu of select benefits.