Staff Reliability Engineer — AI Infra & Observability

Wisdom; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Wisdom in New York, New York is looking for a Staff Software Engineer focused on Infrastructure. You will be responsible for setting the technical direction for reliability across the company. This role involves ensuring that our billing infrastructure operates smoothly while defining what reliability means to Wisdom.

You'll manage observability, deploy strategies, and work on scaling AI-powered workflows. This is a fully remote position aimed at building a strong team around you.

Qualifications

• 8+ years running production systems with measurable improvements.
• Experience in operating at scale under pressure.
• Deep knowledge of AWS (or GCP) and infrastructure as code.

Responsibilities

• Set the reliability strategy for the platform.
• Own observability end-to-end.
• Define operational practices for AI-powered processes.

Skills

Production systems management

Reliability practices

AWS

TypeScript/JavaScript

Terraform

LLM API operations

SQL databases

Job description

Wisdom in New York, New York is looking for a Staff Software Engineer focused on Infrastructure. You will be responsible for setting the technical direction for reliability across the company. This role involves ensuring that our billing infrastructure operates smoothly while defining what reliability means to Wisdom.

You'll manage observability, deploy strategies, and work on scaling AI-powered workflows. This is a fully remote position aimed at building a strong team around you.