Staff Program Manager: Design Partner & Executive Liaison

OneTrust, LLC; Atlanta, Northern (GA, KY); Híbrido; USD 140.000 - 200.000; Jornada completa

Descripción de la vacante

OneTrust, LLC in Atlanta seeks a Staff Program Manager to lead the Design Partner Program within our R&D Customer Engineering organization. You will own executive relationships with strategic customers, align objectives across product, engineering, and customer success, and drive measurable value through adoption and roadmap influence.

You are a strategic operator who thrives in senior stakeholder conversations, manages cross-functional initiatives, and uses data to demonstrate impact.

Formación

• 8+ years in Technical Program Management or similar strategic customer-facing roles.
• Experience managing executive stakeholder relationships and strategic enterprise customers.
• Strong understanding of SaaS platforms, APIs, integrations, cloud technologies, and software development lifecycles.
• Experience leading complex cross-functional initiatives across Product, Engineering, Support, and Customer Success teams.
• Proven ability to influence product strategy through customer insights and business impact analysis.
• Strong analytical, communication, presentation, and problem-solving skills.
• Experience driving measurable customer adoption, retention, expansion, or business value realization initiatives.

Responsabilidades

• Own executive relationships across a portfolio of strategic Design Partner customers.
• Align business objectives, product strategy, and technical execution to deliver measurable customer outcomes.
• Facilitate executive reviews, success planning, milestone governance, and strategic alignment.
• Serve as the trusted advisor for product adoption, transformation initiatives, and customer success.
• Drive customer outcomes and business value through adoption, efficiency, and risk reduction.
• Be the voice of the customer by translating feedback into actionable roadmap insights.
• Lead program execution with cross-functional teams across Product, Engineering, Architecture, CS, Support, and GTM.
• Lead product innovation through Design Partners and influence roadmap investments.
• Leverage AI to scale customer impact and operational efficiency.

Conocimientos

Executive stakeholder management

Cross-functional leadership

SaaS platforms

APIs & integrations

Cloud technologies

Enterprise architecture

Product strategy influence

Data-driven decisions

Educación

BA/BS in a relevant subject

Descripción del empleo

OneTrust, LLC in Atlanta seeks a Staff Program Manager to lead the Design Partner Program within our R&D Customer Engineering organization. You will own executive relationships with strategic customers, align objectives across product, engineering, and customer success, and drive measurable value through adoption and roadmap influence.

You are a strategic operator who thrives in senior stakeholder conversations, manages cross-functional initiatives, and uses data to demonstrate impact.