Strategic Design Partner Program Lead

onetrust; Atlanta (GA); Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

OneTrust is seeking a Staff Program Manager within the R&D Customer Engineering organization to lead strategic customer engagements in the Design Partner Program. You will drive executive relationships, align objectives with product strategy, and guide multi-disciplinary teams to deliver measurable customer outcomes.

You will synthesize customer feedback, influence roadmap priorities, and ensure value realization through success plans and governance.

Qualifikationen

• Own executive relationships across strategic Design Partner customers.
• Align business objectives, product strategy, and technical execution for measurable outcomes.
• Facilitate executive reviews, success planning, milestone governance, and strategic alignment.
• Serve as trusted advisor for product adoption, transformation initiatives and customer success.
• Translate customer feedback into actionable insights for roadmap influence.

Aufgaben

• Build customer success plans focused on adoption, impact, efficiency, and risk reduction.
• Measure value through executive reviews and outcome tracking; identify barriers to adoption.
• Coordinate cross-functional remediation and drive satisfaction, retention, and expansion.

Kenntnisse

Executive relationship management

Cross-functional leadership

Product strategy alignment

Customer success

Strategic program management

Jobbeschreibung

OneTrust is seeking a Staff Program Manager within the R&D Customer Engineering organization to lead strategic customer engagements in the Design Partner Program. You will drive executive relationships, align objectives with product strategy, and guide multi-disciplinary teams to deliver measurable customer outcomes.

You will synthesize customer feedback, influence roadmap priorities, and ensure value realization through success plans and governance.