Staff Product Manager, Retail Experiences (Fully Remote)

PENN Entertainment, Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Senior Product Manager to lead Retail Experiences. You will own the guest journey from discovery to launch, shaping the product vision and multi-year roadmap for on-property experiences.

Collaborate with Engineering, Design, Data, Marketing and Operations to deliver location-aware features, personalized offers, and loyalty recognition that elevate guest satisfaction and business results.

Responsibilities

• Define and drive the product vision, strategy, and multi-year roadmap for Retail Experiences, owning the guest journey from discovery to launch.
• Champion the guest by mapping the full on-property experience and turning friction points into prioritized product bets.
• Partner with Engineering, Design, Data, Marketing, and Operations to deliver location-aware features, personalized offers, and loyalty recognition.

Job description

• Define and drive the product vision, strategy, and multi-year roadmap for Retail Experiences, owning the guest journey from discovery to launch.
• Champion the guest by mapping the full on-property experience and turning friction points into prioritized product bets.
• Partner with Engineering, Design, Data, Marketing, and Operations to deliver location-aware features, personalized offers, and loyalty recognition.