Staff Product Manager – AI-Driven ITSM Platform

Jobs Paloaltonetworks; California; Sur place; USD 177 000 - 286 000; Plein temps

Résumé du poste

Palo Alto Networks is seeking a Staff Product Manager to define and launch the next iteration of Console, our ITSM platform for enterprise service management. You will apply fresh product thinking to lead ITSM strategy, roadmap, and execution across large organizations with an emphasis on AI and enterprise-scale problems.

You will partner with design, engineering, and customers, shaping product culture inside astartup-like unit within Palo Alto Networks and driving AI-enabled solutions that

Qualifications

• 5+ years of experience in product management, launching and scaling technical products.
• Experience shipping technical products with cross-functional engineering teams.
• Curious with a growth mindset; comfortable with rapid tech changes.
• Strong opinions and attention to detail in software design.
• Wears many hats; able to troubleshoot urgent issues and plan market entry.

Responsabilités

• Lead the end-to-end product strategy and lifecycle for Console’s core ITSM product.
• Develop close relationships with design partners and customers and become an expert in the ITSM market.
• Solve product challenges across AI automation, agent design, ticketing, and knowledge base; think from first principles.
• Own product positioning and help bring the product to market in partnership with sales and marketing.
• Help define the product culture at Console as a startup within Palo Alto Networks and push the boundaries of AI-enabled product development.

Connaissances

Product management

Cross-functional collaboration

Technical background

Growth mindset

Attention to detail

Strategic thinking

Formation

Bachelor's degree in a technical field

Description du poste

Palo Alto Networks is seeking a Staff Product Manager to define and launch the next iteration of Console, our ITSM platform for enterprise service management. You will apply fresh product thinking to lead ITSM strategy, roadmap, and execution across large organizations with an emphasis on AI and enterprise-scale problems.

You will partner with design, engineering, and customers, shaping product culture inside astartup-like unit within Palo Alto Networks and driving AI-enabled solutions that