Staff Product Designer

elationhealth; United States; Remote; USD 160,000 - 185,000; Full time

Benefits offered by this job

Diversity & inclusion

Direct reporting to CPO

Job summary

elationhealth is seeking a senior individual-contributor designer to lead UX strategy for its cloud-based clinical SaaS platform used by primary care clinicians. You will shape an AI-native experience while balancing innovation with patient safety and clinical rigor.

You will own end-to-end design for clinician workflows, partner with Product and Engineering, and mentor designers across multiple squads within a collaborative design organization.

Qualifications

• 8+ years designing and shipping complex, web-based products within cross-functional teams.
• A portfolio demonstrating strength in UX, UI, and visual design, including work in ambiguous problem spaces.
• Proven experience leading a variety of user research methods.
• Track record of strong partnership with Product and Engineering counterparts.
• Experience designing for complex workflows; healthcare or AI-powered product experience is a strong plus.

Responsibilities

• Lead end-to-end design for clinician-facing workflows, from discovery through delivery and iteration.
• Drive domain strategy in partnership with Product and Engineering, forecasting user impact and defining satisfaction and usability metrics.
• Shape interaction patterns and contribute to the evolution of the product's visual language.
• Plan and run user research to deeply understand clinician workflows, pain points, and jobs-to-be-done.
• Mentor designers, lead critiques, and raise the craft bar across the broader design organization.
• Balance AI-driven capabilities with patient safety and accuracy across user-facing and backend surfaces.

Skills

UX design

UI design

Visual design

User research

Job description

Role overview

A senior individual-contributor design role focused on a cloud-based clinical SaaS platform used by primary care clinicians. The position leads UX strategy and execution across multiple squads, shaping an AI-native experience that balances innovation with the rigors of clinical practice and patient safety.

Responsibilities

• Lead end-to-end design for clinician-facing workflows, from discovery through delivery and iteration.
• Drive domain strategy in partnership with Product and Engineering, forecasting user impact and defining satisfaction and usability metrics.
• Shape interaction patterns and contribute to the evolution of the product's visual language.
• Plan and run user research to deeply understand clinician workflows, pain points, and jobs-to-be-done.
• Mentor designers, lead critiques, and raise the craft bar across the broader design organization.
• Balance AI-driven capabilities with patient safety and accuracy across user-facing and backend surfaces.

Requirements

• 8+ years designing and shipping complex, web-based products within cross-functional teams.
• A portfolio demonstrating strength in UX, UI, and visual design, including work in ambiguous problem spaces.
• Proven experience leading a variety of user research methods.
• Track record of strong partnership with Product and Engineering counterparts.
• Experience designing for complex workflows; healthcare or AI-powered product experience is a strong plus.

Nice to have

• Background in healthcare technology or regulated clinical environments.
• Familiarity with AI-native product design patterns.

Benefits and work setup

• Salary range of $160,000 to $185,000 USD.
• Reports up through the Chief Product Officer with connections to a centralized, collaborative design group.
• Equal opportunity employer committed to a diverse and inclusive workforce.