Head of Design

elationhealth; United States; Remote; USD 200,000 - 260,000; Full time

Benefits offered by this job

Diverse and inclusive workforce

Competitive compensation

Executive leadership exposure

Job summary

elationhealth, a healthcare technology company serving independent primary care practices, is seeking a senior design leader to own product experience vision across a complex clinical platform. The role blends strategic direction with hands-on leadership, shaping design across research, interaction, and systems in collaboration with product, engineering, and executive teams.

You will hire and develop a design organization, establish rhythms, and embed AI-native practices that improve speed and

Qualifications

• Experience leading design in healthcare, health tech, or enterprise SaaS.
• Proven ability to build or scale a design organization.
• Strong product judgment linking design to outcomes and business goals.
• Ability to influence cross-functional partners and executives.

Responsibilities

• Define a clear experience vision grounded in clinical realities and care teams' needs.
• Hire, coach, and develop a design team with growth paths.
• Translate company strategy into a design and product roadmap with engineering.
• Raise standards across research, service design, interaction, visual, content, accessibility.
• Build an AI-native design model that speeds up high-quality output.
• Strengthen design systems, docs, and review practices to preserve velocity.

Skills

Design leadership

Healthcare UX

Cross-functional leadership

AI-native design

Job description

Role overview

A healthcare technology company serving independent primary care practices is hiring a senior design leader to own product experience vision across a complex clinical platform. The role blends strategic and hands-on work: shaping design direction, building organizational capability, and embedding AI-native ways of working that improve both speed and quality. The position sits within the product development organization and partners closely with product, engineering, and executive leadership.

Responsibilities

• Define a clear, coherent experience vision for the product, grounded in clinical realities and the day-to-day needs of care teams
• Hire, coach, and develop a strong design team; establish roles, rhythms, and growth paths that build durable organizational capability
• Translate company strategy into a focused experience strategy and roadmap in partnership with product and engineering leaders
• Raise standards across research, service design, interaction, visual, content, accessibility, and customer enablement
• Build an AI-native design model that integrates designers, intelligent tooling, and cross-functional collaboration for higher-quality output at greater speed
• Strengthen design systems, documentation, and review practices that protect velocity while ensuring design intent survives implementation

Requirements

• Significant experience leading product design in complex, multi-surface, or regulated domains such as healthcare, health technology, or enterprise SaaS
• Demonstrated track record of building, scaling, or strengthening a design organization, including hiring and talent development
• Strong product judgment that connects design decisions to customer outcomes, business strategy, and technical constraints
• Deep fluency across the UX stack: research, service design, information architecture, interaction, visual, systems, and operations
• Proven ability to influence decisions beyond the design function and partner effectively with product and engineering leaders
• Comfort operating in ambiguity, creating structure where needed, and communicating design rationale clearly to executives, cross-functional partners, and designers at every level

Benefits and work setup

• Base compensation of $200,000-$260,000 plus variable component
• Reports to the Chief Product Officer, with title and scope calibrated to the candidate's experience and demonstrated impact
• Equal opportunity employer committed to building and maintaining a diverse and inclusive workforce