Senior Manager, UX Design

cloverhealth; United States; Remote; USD 189,000 - 245,000; Full time

Benefits offered by this job

Remote-first culture

Flexible time off

Mental health resources

Professional development support

Paid parental leave

Employee stock purchase plan

Office setup reimbursement

Monthly phone stipend

Internet stipend

Job summary

Clover Health in the United States is seeking a Senior UX leader to design and guide UX across clinical workflows—turning insights into decisions, plans, and coordinated actions. You will set strategic direction across multiple product areas and steer how AI supports clinical work with transparency and clinician oversight.

You will coach senior designers, influence senior cross-functional stakeholders, and partner with clinical, product, engineering, data science, and research leaders to balance

Qualifications

• Deep expertise in UX design for clinical products and workflows.
• Experience leading and developing experienced designers.
• Ability to set product design strategy and influence senior cross-functional stakeholders.
• Sound judgment about applying AI in consequential workflows, including the need for evidence, transparency, and human control.
• Strength in research-informed design, prototyping, evaluation, and making decisions amid complexity.

Responsibilities

• Establish a coherent UX strategy for decision support, treatment planning, intervention selection, execution, care coordination, and longitudinal follow-up.
• Coach senior designers to navigate ambiguity, set direction, make sound trade-offs, and influence stakeholders beyond their immediate product areas.
• Guide teams in deciding where AI can synthesize information, suggest options, automate tasks, or stay out of a workflow.
• Set expectations for evidence, uncertainty, human review, and correction in AI-supported clinical experiences.
• Partner with clinical, product, engineering, data science, and research leaders to reconcile user needs, technical constraints, and business priorities.
• Strengthen design critique, research synthesis, prototyping, clinical review, and evaluation practices.

Skills

UX leadership

Clinical UX

Team leadership

AI in workflows

Job description

Role overview

Lead UX design for clinical workflows that help care teams turn clinical insights into decisions, treatment plans, coordinated action, and ongoing follow-through. You will guide experienced designers, set strategic direction across several related product areas, and shape how AI can support clinical work while preserving transparency and clinician oversight.

Responsibilities

• Establish a coherent UX strategy for decision support, treatment planning, intervention selection, execution, care coordination, and longitudinal follow-up.
• Coach senior designers to navigate ambiguity, set direction, make sound trade-offs, and influence stakeholders beyond their immediate product areas.
• Guide teams in deciding where AI can synthesize information, suggest options, automate tasks, or stay out of a workflow.
• Set expectations for evidence, uncertainty, human review, and correction in AI-supported clinical experiences.
• Partner with clinical, product, engineering, data science, and research leaders to reconcile user needs, technical constraints, and business priorities.
• Strengthen design critique, research synthesis, prototyping, clinical review, and evaluation practices.

Requirements

• Deep expertise in UX design for clinical products and workflows.
• Experience leading and developing experienced designers.
• Ability to set product design strategy and influence senior cross-functional stakeholders.
• Sound judgment about applying AI in consequential workflows, including the need for evidence, transparency, and human control.
• Strength in research-informed design, prototyping, evaluation, and making decisions amid complexity.

Benefits and work setup

Remote-first culture. Benefits described include flexible time off, monthly company holidays, mental health resources, professional development support, paid parental leave, an employee stock purchase plan, office setup reimbursement, and monthly phone and internet stipends. The listed estimated annual base salary range is $188,500–$245,000.