Staff Performance Coordinator

Ultipro

McDonough (GA)

On-site

USD 55,000 - 72,000

Full time

3 days ago
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Benefits offered by this job

Medical/Dental/Vision
401(k)
Paid time off
Holidays
Wellness program
Incentive programs

Job summary

Hire Dynamics, part of the Employbridge family, is seeking a Staff Performance Coordinator to support vendors and client contacts on employee issues. The role involves onboarding, payroll processing, attendance tracking, safety participation, and performance coaching in a fast-paced environment.

Strong communication, data-driven problem solving, and MS Office proficiency are essential. This full-time position offers a competitive salary and benefits package, with opportunities for growth within

Qualifications

  • Hands-on experience in logistics or manufacturing environments.
  • Experience in customer service handling client communications.
  • HR experience is preferred.
  • Able to multi-task and adapt priorities in a high-pressure environment.
  • Proficient with Microsoft Office products.

Responsibilities

  • Act as first point of contact for vendors and client contacts on employee issues.
  • Educate clients on guidelines and set expectations for handling issues.
  • Ensure issues are resolved timely and appropriately.
  • Collaborate with vendors and client partners to resolve workforce issues.

Skills

CRM
Power BI
Time attendance
Microsoft Office
Customer service
HR experience

Tools

CRM systems

Job description

We are seeking a motivation driven Staff Performance Coordinator to join our Hire Dynamics team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! Hire Dynamics is an Employbridge company.

Employbridge is a place where your career and passion come together.

Your Opportunity as a Staff Performance Coordinator:

  • Act as first point of contact for vendors and client contacts for all employee issues
  • Educates client on guidelines and sets expectations for the handling of any employee issues
  • Ensures all employee issues are handled appropriately and in a timely fashion
  • Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
  • Collects and reviews all required work related onboarding documents for each employee prior to start
  • Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
  • Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
  • Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
  • Processes payroll and tracks attendance, wage, and hour compliance
  • Walks candidates through tour of client facility (walking 3 to 5 miles daily)
  • Participates in whiteboard meetings to understand daily order fill goals
  • Conducts onboarding, I-9s, and background checks
  • Hands-on experience in a logistics or manufacturing environment
  • Experience in a customer service role responsible for client communication
  • HR experience is preferred
  • Familiarity with a heavy process-oriented environment
  • Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
  • Able to understand client goals and how they measure success
  • Able to work independently and with a team
  • Practical experience and comfort with using Microsoft Office products

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The Employbridge Story

Employbridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 225+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, Hire Dynamics, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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