Staff Internet Ingress & Edge Engineer — Remote

Ernst & Young Oman; Honolulu (HI); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package

Job summary

EY is seeking an Internet Ingress & Edge Engineer at the staff level to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies. The role assists with monitoring, troubleshooting, application onboarding, configuration changes, maintenance, documentation, incident response, and lifecycle activities.

The engineer follows established standards and runbooks, escalating complex issues appropriately, and builds

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalates complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related cloud platform components.

Skills

Networking

Cloud operations

Load balancing

Application delivery

Troubleshooting

Documentation

Education

Bachelor's degree or higher in IT/CS/Engineering

Tools

Terraform

Git

APIs

Scripting

Infrastructure-as-Code

Job description

EY is seeking an Internet Ingress & Edge Engineer at the staff level to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies. The role assists with monitoring, troubleshooting, application onboarding, configuration changes, maintenance, documentation, incident response, and lifecycle activities.

The engineer follows established standards and runbooks, escalating complex issues appropriately, and builds