Staff Internet Ingress & Edge Engineer

EY

St. Louis (MO)

Hybrid

USD 83,000 - 136,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Generous paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security. You will monitor, troubleshoot, and perform lifecycle activities while following established standards and runbooks.

The role offers a hands-on, development-path oriented environment with collaboration across cross-functional teams. EY provides a hybrid work model and a comprehensive Total Rewards package including medical,

Qualifications

Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
Ability to follow change controls, runbooks, escalation procedures, and documentation standards.

Responsibilities

Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
Perform initial triage of connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
Follow runbooks, collect evidence, validate service health, and escalate complex or high-impact issues.
Participate in incident response, problem investigation, and on-call support as assigned.
Maintain accurate ticket updates, technical notes, and operational records.
Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related cloud components.
Assist with listeners, target groups, health checks, certificates, traffic policies, persistence, and failover configurations.
Coordinate with application owners for onboarding, migration, and post-change validation.
Update documentation, diagrams, inventories, and support records.
Contribute to runbooks and configuration standards, and identify automation opportunities.