Staff Field Engineer — Remote SME & Strategic Enablement

United States Digital Space LLC

United States

Remote

USD 150,000 - 190,000

Full time

14 days+

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Benefits offered by this job

RSUs
Remote work
Career growth

Job summary

Grafana Labs seeks a Staff Field Engineer to accelerate adoption of Grafana in strategic deals. You will craft content, run live demos, and mentor field engineers while shaping product direction with cross-functional teams.

Remote-first role requiring deep observability expertise, strong presentation skills, and experience in presales. You will own end-to-end workflows, build reference architectures, and contribute to technical training content and docs.

Qualifications

  • 8+ years of related technical experience, including senior field engineer or equivalent

Responsibilities

  • Advise on strategic deals with Solution Engineers and Observability Architects.
  • Serve as a SME in Grafana Platform areas and build reference architectures.
  • Craft and deliver value-based stories to help close deals.
  • Own creation of technical training content and workshops.
  • Maintain a live production environment for demos and POVs.
  • Influence product direction and surface enablement gaps.
  • Present at marketing events as Grafana ambassador.
  • Provide guidance to Solution Engineers and customers on best practices.
  • Update product docs and contribute white papers.
  • Mentor Senior and Staff Field Engineers.

Skills

SRE
Presales
Grafana SME
Terraform
Kubernetes
Docker
Public speaking
Linux
AI tools

Tools

Terraform
Kubernetes
Docker

Job description

Grafana Labs seeks a Staff Field Engineer to accelerate adoption of Grafana in strategic deals. You will craft content, run live demos, and mentor field engineers while shaping product direction with cross-functional teams.

Remote-first role requiring deep observability expertise, strong presentation skills, and experience in presales. You will own end-to-end workflows, build reference architectures, and contribute to technical training content and docs.

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