Senior Field Engineer, Observability Platform SME

Showcify

United States

Remote

GBP 130,000 - 155,000

Full time

13 days ago
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Benefits offered by this job

RSUs
Remote work
30 days annual leave

Job summary

Grafana Labs in the United Kingdom is seeking a Staff Field Engineer to enable strategic field engagements across the Grafana Platform. You will mentor Senior and Staff Solution Engineers, craft impactful technical training, and own live demo environments to scale customer engagements.

You will collaborate with global teams, influence product direction, and deliver workshops, demos and POV content that accelerate adoption of Grafana technologies.

Qualifications

  • 8+ years of related technical experience in field engineering.
  • 2+ years in a Senior Field Engineer role or equivalent.
  • OSS development experience is a plus.

Responsibilities

  • Advise on and support strategic deals with Solution Engineers and Observability Architects with minimal supervision.
  • Serve as SME in Grafana Platform areas and build reference architectures.
  • Craft and deliver value-based stories to help the sales team close deals.
  • Own end-to-end creation of training content (workshops, guides, scripts) for product areas.
  • Architect and maintain live demo/POV infrastructure at scale for demos/workshops.
  • Influence product direction and surface enablement gaps during planning cycles.
  • Present as an ambassador at Strategic Marketing events and webinars.

Skills

Senior Field Engineer
Grafana SME
Observability tech
AI/ML domain
Training content creation
Cross-functional collaboration
Cloud architecture
Public speaking
Mentoring

Tools

Kubernetes
Docker
Terraform

Job description

Grafana Labs in the United Kingdom is seeking a Staff Field Engineer to enable strategic field engagements across the Grafana Platform. You will mentor Senior and Staff Solution Engineers, craft impactful technical training, and own live demo environments to scale customer engagements.

You will collaborate with global teams, influence product direction, and deliver workshops, demos and POV content that accelerate adoption of Grafana technologies.

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