Senior Field Engineer, Remote — Observability SME

Grafana

United States

Remote

USD 172,000 - 206,000

Full time

14 days+

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Benefits offered by this job

RSUs

Remote work

Annual leave

Onboarding

Job summary

Grafana Labs is seeking a Staff Field Engineer to join the Field Engineering team. You will advise on strategic deals, craft reference architectures, and deliver hands-on training for Solution Engineers and customers.

This remote, globally distributed role involves mentoring Senior Field Engineers, shaping product direction, and accelerating adoption of Grafana platforms across cloud-native environments (AWS/Azure/GCP).

Qualifications

8+ years of related technical experience, including 2+ years in a Senior Field Engineer role.
Expert-level Grafana knowledge with SME depth in at least one Grafana Platform area.
Broad Observability tech knowledge across Grafana ecosystem (Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog).
Experience creating and maintaining field-facing enablement content.

Responsibilities

Advise on and support strategic deals with Solution Engineers and Architects with minimal supervision.
Serve as SME in one Grafana area and build reference architectures; overcome objections.
Create and deliver value-based stories to help close deals technically.
Own end-to-end creation of training content for product areas with Enablement partnership.
Architect and maintain live production demo environments at scale.