Staff Internet Ingress & Edge Engineer - Cloud Networking

EY; Huntsville (AL); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. The role involves monitoring, troubleshooting, onboarding, configuration changes, and lifecycle activities with a defined development path.

Teams collaborate across cloud, network, and security domains. The position emphasizes hands-on operational engineering, runbooks, and adherence to change controls while building

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalate complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.

Skills

TCP/IP

DNS

HTTP/HTTPS

SSL/TLS

Routing

High-availability

Education

Information Technology / Computer Science degree

Tools

Terraform

Git

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security technologies. The role involves monitoring, troubleshooting, onboarding, configuration changes, and lifecycle activities with a defined development path.

Teams collaborate across cloud, network, and security domains. The position emphasizes hands-on operational engineering, runbooks, and adherence to change controls while building