Staff Customer Engineer - Server Processor Platforms

Qualcomm; Santa Clara (CA); On-site; USD 143,400 - 215,000; Full time

Job summary

Qualcomm Technologies, Inc. is seeking a Staff Customer Engineer to interface with strategic customers and internal teams, driving adoption of server processor SoCs from concept to mass production.

You will review designs, support bring-up and validation, and ensure high performance and reliability across platforms. This role requires deep hardware expertise, strong communication, and the ability to influence cross‑functional teams in a fast-paced environment.

Qualifications

• Bachelor’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 4+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
• Master’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 3+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
• PhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 2+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.

Responsibilities

• Provide hardware support for strategic customers adopting server processor SoCs, including hyperscalers, OEMs, and ODMs.
• Act as a technical interface for customer hardware teams during design, bring‑up, validation, and deployment phases.
• Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans.
• Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high‑speed interfaces.
• Collaborate closely with the CE team, internal engineering, software, validation, and product teams to address technical challenges and customer feedback.
• Identify gaps in customer and internal design expectations and propose practical solutions or mitigations.
• Familiarize with the reference platforms and platform implementation guides developed by internal teams to effectively support customer development.
• Develop and deliver high‑quality technical documentation, training, and onboarding material for customer enablement.
• Drive continuous improvement of support processes and infrastructure to scale across customer engagements.

Skills

DDR5

PCIe Gen6/Gen7

CXL

SerDes

Ethernet

Oscilloscopes

Logic analyzers

Python

Shell

Communication skills

Leadership

Hyperscalers experience

OEMs/ODMs experience

Education

Bachelor’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field

Master’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field

PhD in Electrical/Electronics Engineering, Computer Engineering, or related field

Tools

Oscilloscopes

Logic analyzers

BERTs

Job description

Qualcomm Technologies, Inc. is seeking a Staff Customer Engineer to interface with strategic customers and internal teams, driving adoption of server processor SoCs from concept to mass production.

You will review designs, support bring-up and validation, and ensure high performance and reliability across platforms. This role requires deep hardware expertise, strong communication, and the ability to influence cross‑functional teams in a fast-paced environment.