Senior Server Customer Engineering Lead

Qualcomm; Santa Clara (CA); On-site; USD 189,200 - 283,800; Full time

Job summary

Qualcomm Technologies, Inc. is seeking a seasoned Customer Engineering Lead to serve as the primary technical interface between strategic customers and internal teams, helping to launch and sustain server SoCs. The role starts hands-on and evolves into technical leadership as the team grows.

You will drive customer adoption from concept to mass production, work with hyperscalers, OEMs, and ODMs, and shape the team’s future structure and priorities while ensuring high performance and reliability.

Qualifications

• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 8+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
• Master's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 7+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
• PhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 6+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.

Responsibilities

• Lead hardware support for strategic customers adopting server processor SoCs, including hyperscalers, OEMs, and ODMs.
• Act as the primary technical interface for customer hardware teams during design, bring-up, validation, and deployment phases.
• Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans.
• Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high-speed interfaces.
• Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges and customer feedback.
• Identify gaps in customer and internal design expectations and propose practical solutions or mitigations.
• Familiarize with the reference platforms and platform implementation guides developed by internal teams to effectively support customer development.
• Deliver high-quality technical documentation, training, and onboarding material for customer enablement.
• Drive continuous improvement of support processes and infrastructure to scale across customer engagements.
• Help shape the future of the server CE team and serve as a technical leader as the team grows.

Skills

Hardware design

Server platforms

Customer engagement

Communication

Education

Bachelor's degree in Electrical/Electronics/Computer Engineering

Master's degree in Electrical/Electronics/Computer Engineering

PhD in Electrical/Electronics/Engineering/Computer Engineering

Tools

Oscilloscopes

Logic analyzers

BERTs

Job description

Qualcomm Technologies, Inc. is seeking a seasoned Customer Engineering Lead to serve as the primary technical interface between strategic customers and internal teams, helping to launch and sustain server SoCs. The role starts hands-on and evolves into technical leadership as the team grows.

You will drive customer adoption from concept to mass production, work with hyperscalers, OEMs, and ODMs, and shape the team’s future structure and priorities while ensuring high performance and reliability.