Staff AI & Technology Enablement Architect

Intuit Inc.

Frisco (TX)

On-site

USD 166,000 - 195,700

Full time

14 days+

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Job summary

Intuit Inc. is seeking a Staff, AI & Technology Enablement Manager to own the AI capability that powers Expert Excellence.

You will design and automate operational workflows, build and deploy AI agents, and serve as the AI subject matter expert across Expert Excellence—partnering with content, curriculum, and delivery teams to embed AI into how work gets done. This hands-on builder role requires production AI deployment experience, the ability to drive adoption without mandates, and comfort

Qualifications

7+ years in learning technology, operations, or EdTech with end-to-end ownership
Hands-on experience deploying AI or automation systems in production
Direct production experience with large language model APIs
Experience designing and managing agentic AI systems
Demonstrated ability to drive workflow adoption without mandate
Experience enabling a non-technical team to use AI tools independently
Comfort operating between L&D, operations, and technical systems
Measurable track record of reducing operational friction through workflow redesign, automation, or platform consolidation
Strong cross-functional influence skills
Prior experience in a high-growth, high-ambiguity organisation
Bachelor’s degree required; advanced degree preferred
Preferred: Lean Six Sigma or equivalent, measurement systems, enterprise learning ecosystems

Responsibilities

Audit workflows across Expert Excellence to identify automation opportunities and prioritize based on business impact
Map the learning production workflow — identifying where friction accumulates and where automation can eliminate it
Design and implement workflow infrastructure — routing logic, status visibility, and exception handling — so progress is observable without manual coordination overhead
Own the PMO platform evaluation and implementation — leading the transition from fragmented tooling by Q3 FY27
Design, deploy, and iterate AI agents that address the highest-value automation opportunities across Expert Excellence
Build and run an org-wide AI enablement programme — partnering with content, curriculum, and delivery teams to embed AI into their workflows and enabling teams to work with greater speed and efficiency
Serve as Expert Excellence's internal AI subject matter expert — staying current on platform capabilities, governance guidance, and emerging agentic patterns
Assess, rationalise, and manage the technology stack — owning build vs. buy vs. configure decisions and vendor relationships