Staff AI Automation Engineer-Agentic Systems (Remote-First)

Coinbase, Inc.; City of Albany (NY); Hybrid; USD 218,000 - 257,000; Full time

Job summary

Coinbase, Inc. is seeking a Staff Software Engineer on the Core Automation team within the Platform group to architect and build Agentic AI systems that transform Coinbase operations.

This role focuses on scalable AI-driven customer support and compliance workflows in a fully AI-enabled world. You'll own the technical direction for production AI systems, design foundational APIs and measurement frameworks, and lead distributed systems patterns.

Qualifications

• 8+ years in software engineering with distributed systems experience.
• Experience with LLM-based applications and grounding mitigation.
• Expertise in APIs, orchestration, and evaluation for agentic AI at scale.

Responsibilities

• Architect and build Agentic AI systems that power Coinbase's compliance automation and other Operations, from intelligent agents through orchestration and guardrails
• Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliably deliver customer delight with minimal hallucination
• Lead technical direction for distributed systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership
• Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond the initial customer support and compliance focus
• Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications

Skills

Distributed systems

AI/ML production

LLM-based apps

Job description

Coinbase, Inc. is seeking a Staff Software Engineer on the Core Automation team within the Platform group to architect and build Agentic AI systems that transform Coinbase operations.

This role focuses on scalable AI-driven customer support and compliance workflows in a fully AI-enabled world. You'll own the technical direction for production AI systems, design foundational APIs and measurement frameworks, and lead distributed systems patterns.