Stadium Operations & Guest Services Trainee

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Capitol Broadcasting Company’s Durham Bulls Baseball Club seeks a Baseball Operations Trainee for a seasonal, part-time role. The position supports games and events across guest services, hospitality, parking, facility management, and operations, with hours that include evenings, weekends, and holidays.

Responsibilities cover setup, guest interactions, event spaces, parking flow, safety procedures, and cross-department collaboration to ensure smooth event execution.

Qualifications

• High school diploma or equivalent.
• Strong customer-service and verbal communication skills.
• Ability to follow instructions, exercise sound judgment, and work effectively with limited supervision.
• Strong organizational skills, dependability, and attention to detail.

Responsibilities

• Supports the setup, operation, and breakdown of Durham Bulls games and other stadium events.
• Assists with guest services by answering questions, providing directions, and helping resolve concerns professionally.
• Supports hospitality operations, including preparing event spaces and assisting with guest and group needs.
• Assists with parking operations and helps maintain safe, organized pedestrian and vehicle flow.
• Completes facility preparation, inspections, light cleaning, and event reset tasks as assigned.
• Monitors assigned areas during events and communicates safety, facility, or guest-service concerns to a supervisor.
• Works with full-time staff, seasonal employees, vendors, and other departments to support event execution.
• Follows established safety procedures, stadium policies, and emergency protocols.
• Maintains a flexible, team-oriented approach while rotating among operational assignments.
• Performs other duties as required or assigned, related to the outlined responsibilities.

Skills

Customer service

Verbal communication

Follow instructions

Organizational skills

Education

High school diploma or equivalent

Job description

Capitol Broadcasting Company’s Durham Bulls Baseball Club seeks a Baseball Operations Trainee for a seasonal, part-time role. The position supports games and events across guest services, hospitality, parking, facility management, and operations, with hours that include evenings, weekends, and holidays.

Responsibilities cover setup, guest interactions, event spaces, parking flow, safety procedures, and cross-department collaboration to ensure smooth event execution.