Baseball Operations & Guest Services Trainee

Capitol Broadcasting Company, Inc.; North Carolina; On-site; USD 17,000 - 22,000; Part time

Job summary

The Baseball Operations Trainee is a seasonal, part-time role designed to provide hands-on stadium operations and event management experience for individuals aiming for a pro sports career. You will support Durham Bulls games and events across guest services, hospitality, parking, and facility operations.

Typical season runs February–September (4–7 months). Hours vary and include evenings, weekends, and holidays; training will cover safety, operations, and teamwork in a fast-paced live-event

Qualifications

• High school diploma or equivalent.
• Strong customer-service and verbal communication skills.
• Ability to follow instructions, exercise sound judgment, and work effectively with limited supervision.
• Strong organizational skills, dependability, and attention to detail.

Responsibilities

• Supports the setup, operation, and breakdown of Durham Bulls games and other stadium events.
• Assists with guest services by answering questions, providing directions, and helping resolve concerns in a professional manner.
• Supports hospitality operations, including preparing event spaces and assisting with guest and group needs.
• Assists with parking operations and helps maintain safe, organized pedestrian and vehicle flow.
• Completes facility preparation, inspections, light cleaning, and event reset tasks as assigned.
• Monitors assigned areas during events and promptly communicates safety, facility, or guest-service concerns to a supervisor.
• Works with full-time staff, seasonal employees, vendors, and other departments to support efficient event execution.
• Follows established safety procedures, stadium policies, and emergency protocols.
• Maintains a flexible, team-oriented approach while rotating among operational assignments.
• Performs other duties as required or assigned, provided they are reasonably related to the responsibilities outlined in this job description.

Skills

Customer service

Verbal communication

Follow instructions

Organization

Dependability

Attention to detail

Education

High school diploma or equivalent

Job description

The Baseball Operations Trainee is a seasonal, part-time role designed to provide hands-on stadium operations and event management experience for individuals aiming for a pro sports career. You will support Durham Bulls games and events across guest services, hospitality, parking, and facility operations.

Typical season runs February–September (4–7 months). Hours vary and include evenings, weekends, and holidays; training will cover safety, operations, and teamwork in a fast-paced live-event