SSO & API Implementation Lead

Doist; Houston, Lehi, Dallas (TX, UT, TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Job summary

Avetta is seeking a Technical Project Manager to lead customer technical implementations, with a primary focus on SSO configuration and API-based integrations.

This role coordinates internal and external resources to drive projects from requirements through go-live, serving as the technical subject matter expert for the Implementation Team and as a trusted advisor to customers navigating complex technical setup.

Qualifications

• 3-5 years in a client-facing technical implementation or project management role.
• Bachelor's degree in a technical field or equivalent practical experience.
• Hands-on experience with Single Sign-On technologies (SAML, OIDC).
• Experience with API-based integration and custom integration work.
• Experience with Jira and Confluence.
• Strong understanding of SaaS delivery models and client management best practices.
• Excellent written and verbal communication skills.
• Salesforce experience or certification.
• Experience with analytics and reporting tools.
• Familiarity with localization considerations for global implementations.
• Topical understanding of Health & Safety regulatory environment.

Responsibilities

• Own end-to-end delivery of customer technical implementation projects, with an emphasis on SSO configuration (SAML, OIDC) and API-based/custom integrations.
• Manage project scope, timeline, and change control to ensure on-time, on-budget delivery.
• Gather and document client requirements; recommend solutions aligned with best practices and industry standards.
• Provide regular project status updates and reporting to project management and/or Technical Project leadership.
• Serve as the subject matter expert on customer-facing technical solutions, particularly SSO and API integrations.
• Act as a trusted advisor to customers, guiding them through technical decisions and key considerations during implementation.
• Provide technical guidance and escalation support to the global Implementation Team.
• Cross-Functional Collaboration: Communicate effectively across the organization, interfacing with stakeholders at multiple levels of management; collaborate across Engineering, Product, Implementation and Customer Success.
• Support and help execute team process standardization and continuous improvement initiatives.
• Identify opportunities to leverage AI tools to improve delivery speed, quality, and internal processes.
• Travel - up to 10% of travel required.

Skills

SSO configuration

API integrations

Client-facing communication

Jira / Confluence

SaaS delivery knowledge

Analytics reporting

Global localization

Travel readiness

Technical project management

Education

Bachelor's degree in technical field

Equivalent practical experience

Tools

Jira

Confluence

Job description

Avetta is seeking a Technical Project Manager to lead customer technical implementations, with a primary focus on SSO configuration and API-based integrations.

This role coordinates internal and external resources to drive projects from requirements through go-live, serving as the technical subject matter expert for the Implementation Team and as a trusted advisor to customers navigating complex technical setup.