SRE Software Engineer - Observability & Reliability

Hispanic Alliance for Career Enhancement; Raleigh (NC); On-site; USD 64,890 - 158,620; Full time

Benefits offered by this job

Comprehensive benefits

Bonus potential

Job summary

CVS Health is seeking a Software Development Engineer - SRE to ensure the reliability, scalability and performance of distributed store technologies powering CVS locations nationwide. You will build observability, alerting and incident processes, responsibly manage SLOs/SLAs, and champion Kubernetes-based deployments in hybrid cloud environments.

Collaborating with engineering, infrastructure and store operations teams, you will drive improvements in lead time and system resilience.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 2+ years of experience in SRE, DevOps, or related technology roles.
• 2+ years of overall digital or other applicable technology delivery experience.
• 2+ years of experience in delivering software in a large-scale environment with reliability and resilience concepts (multi-region, multi-cloud, containerization, etc.).
• 1+ year of experience with programming languages/frameworks.
• 1+ year of experience on Cloud Technologies (AWS, Microsoft Azure, Google Cloud).
• Experience with observability, AIOps and monitoring tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc.
• Experience using customer feedback tools such as Quantum Metrics, Medalia, and Adobe Analytics.
• Strong interpersonal and communication skills, including the ability to engage technical and non-technical stakeholders.

Responsibilities

• Collaborate and implement observability solutions using tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc. to ensure visibility into retail and pharmacy systems
• Develop proactive alerting and dashboarding strategies to detect and resolve issues before they impact customers and store operations
• Manage Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for critical retail applications
• Involved in incident response and postmortem processes to drive continuous improvement
• Identify and eliminate bottlenecks in development and deployment workflows to improve lead time and reduce change failure rates
• Conduct performance testing and reliability audits to ensure system robustness
• Partner with development teams to embed Site Reliability Engineering (SRE) principles into the software development lifecycle
• Support and optimize applications deployed across CVS retail and pharmacy locations
• Collaborate with engineering, infrastructure and store operations teams to ensure high availability and performance of store systems
• Champion containerization and orchestration using Kubernetes in hybrid cloud environments
• Leverage CI/CD pipelines to enable automated deployments at scale
• Understanding of microservices architecture

Skills

SRE experience

DevOps

Observability

Cloud computing

Kubernetes

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Splunk

Dynatrace

Datadog

Prometheus

Grafana

Kubernetes

GitHub

Bitbucket

Jenkins

Job description

CVS Health is seeking a Software Development Engineer - SRE to ensure the reliability, scalability and performance of distributed store technologies powering CVS locations nationwide. You will build observability, alerting and incident processes, responsibly manage SLOs/SLAs, and champion Kubernetes-based deployments in hybrid cloud environments.

Collaborating with engineering, infrastructure and store operations teams, you will drive improvements in lead time and system resilience.