SRE Lead: Resilient Systems & AI-Driven Ops

JPMorgan Chase; Kentucky; On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase seeks a Lead Site Reliability Engineer to define the future of its enterprise platform. You will guide resiliency reviews, break complex problems into actionable work, and mentor engineers across medium to large products.

You will lead availability and performance design, implement infrastructure as code, and drive SRE best practices with a focus on security and reliability in production.

Qualifications

• Formal training or certification in site reliability engineering.
• Strong observability skills with SRE practices and telemetry tools.
• Proficient in at least one programming language (Python/Java/.NET).
• Experience using enterprise AI capabilities to improve SRE workflows.
• Ability to evaluate AI recommendations for correctness and risk.
• Hands-on experience with CI/CD tooling and Terraform.
• Familiarity with containers and orchestration (Docker/Kubernetes/ECS).
• Troubleshoot networking issues (DNS/TCP/IP/TLS/load balancing).
• Collaborative communicator with cross-team coordination and Kafka experience.

Responsibilities

• Guides and assists others in designing level designs and consensus.
• Collaborates to design and implement deployment approaches using CI/CD pipelines.
• Designs, develops, tests, and implements availability, reliability, scalability solutions.
• Implements infrastructure, configuration, and network as code.
• Resolves complex problems with stakeholders and peers.
• Understands and uses SLI/SLO metrics to preempt issues.
• Supports adoption of SRE best practices within the team.
• Provides 24x7 production support for business-critical apps.
• Leads AI-assisted reliability workflows across SDLC and tooling.
• Ensures traceability, auditability, resiliency, and security controls.

Skills

SRE concepts

Observability

Programming

AI integration

CI/CD

Terraform

Docker/Kubernetes

Networking

Kafka

Team collaboration

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Job description

JPMorgan Chase seeks a Lead Site Reliability Engineer to define the future of its enterprise platform. You will guide resiliency reviews, break complex problems into actionable work, and mentor engineers across medium to large products.

You will lead availability and performance design, implement infrastructure as code, and drive SRE best practices with a focus on security and reliability in production.