SR Terminal Manager

Central Transport; Stoughton (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

Central Transport is seeking a motivated Terminal Manager to lead dock operations at our Massachusetts terminal. You will coordinate loading, unloading, forklift traffic, and palletized freight while building a high-performing team of drivers and dockworkers.

The role emphasizes safety, process discipline, and delivering excellent service to customers, with flexibility to meet changing schedules and volumes.

Qualifications

• Requires strong leadership and team management experience.
• Ability to hire, coach, counsel, train, and mentor staff.
• Customer-focused mindset with excellent service.
• High aptitude for technology and software systems.
• Detail-oriented with strong multi-tasking ability.
• Willing to work approximately 50 hours per week.
• Bachelor’s degree preferred but not required.

Responsibilities

• Oversee dock operations at the terminal.
• Manage loading/unloading, forklift traffic, and palletized freight.
• Recruit, hire, onboard, and retain terminal staff.
• Provide leadership to drivers and dockworkers.
• Monitor dock productivity and KPI targets.
• Maintain a safe work environment compliant with DOT/OSHA standards.
• Ensure operational compliance and continuous improvement.
• Adapt to shifting business levels and schedules.

Skills

Leadership

Hiring

Coaching

Mentoring

Customer service

Technology aptitude

Multi-tasking

Communication

Long hours

Education

Bachelor’s Degree (preferred)

Job description

Central Transport is one of the nation’s most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can.Continued success depends on it!Once you’ve had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Candidatemustbeabletoworkaflexiblescheduleof:

Monday-Friday6:00AM-4:00PM

TerminalManager

IdealCandidateRequirements:

• PriorLTLmanagementexperienceisstronglypreferred
• Musthavestrongleadershipskillsincludingtheabilitytohire,coach,counsel,train,andmentoremployees
• Desiretosurroundcustomerwithexcellenceinservice
• Highaptitudefortechnology
• Theabilitytomulti-taskwhilebeingdetailoriented
• Excellentwritten,listeningandverbalcommunicationskills
• Willingnesstowork50hours/weekaverage
• Bachelor’sDegree,preferredbutnotrequired

Dutiesinclude,butarenotlimitedto:

• Overseedockoperationsattheterminal
• Thisincludestheprocessofloading&unloadingfreight,managingforklifttraffic,andoverseeingproperpicking/sortationofpalletizedfreight.
• Recruit,hire,onboard,andretainterminalstaff
• Provideleadershipandaccountabilitytoateamofdriversanddockworkers
• Monitordockproduction,ensuringfacilityKeyPerformanceIndicatorgoalsaremetand/orexceeded
• MaintainasafeworkenvironmentcompliantwithstateandfederalDOT/OSHAstandards
• Ensurecompanyoperationalmodelcompliance
• Supportacultureofexcellenceinqualityofproducttointernalandexternalcustomers
• Flexibilitytoworkvaryingshiftsasbusinesslevelsincrease